Wafer Geometry Tech Support Engineer

KLA; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

KLA is seeking a highly motivated Technical Support Engineer to join the ADE Technical Support organization. The successful candidate will provide advanced technical support for Wafer Geometry products, including WaferSight and PWG, supporting global customers and field teams.

The role requires strong troubleshooting, customer-facing communication, data analysis, and the ability to lead complex investigations across functions. Travel may be required to support customers and service teams.

Qualifications

• Bachelor's degree in Engineering, Physics, Materials Science, Semiconductor Engineering, or related field.
• 3+ years of experience in semiconductor equipment support, process engineering, applications engineering, or technical support.
• Strong troubleshooting and analytical skills.
• Experience interacting directly with customers.
• Ability to travel as required.

Responsibilities

• Provide advanced technical support for customer escalations involving Wafer Geometry products.
• Lead technical reviews and drive resolution of critical customer issues.
• Support onsite troubleshooting activities when required.
• Coordinate global support activities for complex customer issues.

Skills

Troubleshooting

Data analysis

Customer communication

Travel availability

Education

Bachelor's degree in Engineering/Physics

Tools

JMP

Python

SQL

Job description

KLA is seeking a highly motivated Technical Support Engineer to join the ADE Technical Support organization. The successful candidate will provide advanced technical support for Wafer Geometry products, including WaferSight and PWG, supporting global customers and field teams.

The role requires strong troubleshooting, customer-facing communication, data analysis, and the ability to lead complex investigations across functions. Travel may be required to support customers and service teams.