Visual Search Evaluation Product Operations Specialist – TikTok

TikTok; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

TikTok is seeking a detail-oriented Visual Search Evaluation Product Operations Specialist to support the Visual Search team. You will help build and operationalize the evaluation framework for visual search experiences, turning user insights and data into clear quality standards and actionable recommendations that drive search retention and strategy optimization.

In this role you will collaborate with strategy and algorithm teams, define high-quality content standards, and partner with

Qualifications

• Strong written communication with excellent verbal and written expression.
• Empathize with users, distill complex user needs, and clearly define problems from a user perspective.
• Clear logical thinking with a solid data mindset.

Responsibilities

• Support the product team in developing the visual search evaluation metrics framework and deliver analytical conclusions.
• Collaborate with strategy and algorithm teams to understand user needs and define content standards for visual search.
• Partner with downstream delivery and operations teams to implement evaluation standards and ensure timely, high-quality execution.

Skills

Written communication

User empathy

Problem definition

Data mindset

Learning agility

Education

Bachelor's degree or above

Job description

Visual Search Evaluation Product Operations Specialist – TikTok

Responsibilities

About the teamWe are looking for a detail-oriented and user-centric Product Operations specialist to support TikTok's Visual Search team. You will help build and operationalize the evaluation framework for visual search experiences, turning user insights and data into clear quality standards and actionable recommendations that drive search retention and strategy optimization.

• Support the product team in developing the visual search evaluation metrics framework; deliver analytical conclusions that provide clear directional guidance to improve visual search user retention.
• Collaborate with strategy and algorithm teams, leveraging user research and data analysis to deeply understand user needs; define high-quality content standards and the ideal visual search experience to drive strategy optimization.
• Partner with downstream delivery and operations teams to implement and execute experience evaluation standards; apply automated evaluation methods to ensure routine and exploratory evaluation tasks are delivered on time and to the required quality.

Qualifications

• Bachelor's degree or above.
• Strong written communication skills with excellent verbal and written expression.
• Strong ability to empathize with users, distill complex user needs, and clearly define problems from a user perspective.
• Clear logical thinking with a solid data mindset.

Preferred Qualification:- High learning agility and a proactive mindset, with the ability to thrive and deliver results in a fast-paced, dynamic AI technology landscape.

Job Information

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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