Virtual Court AV Technician

WSH EXPERTS PTE. LTD.

Singapore

On-site

SGD 36,000 - 58,000

Full time

9 days ago

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

WSH EXPERTS PTE. LTD. in Singapore is seeking an AV/VC technician to set up, test, and provide technical support for hearings and virtual events. You will handle both physical and virtual participants, ensuring smooth operations of VC/AV hardware and software.

The role requires a diploma in a related field and at least 3 years of AV/IT experience, with familiarity in tools like Freshdesk or Manage Engine. Location is Havelock with weekday hours and possible weekend coverage as needed.

Qualifications

Minimum of a diploma in a related field.
3 years of relevant experience (AV/IT) with at least 1 year in AV/IT service to users.
Familiarity with customer service software such as Freshdesk or Manage Engine.

Responsibilities

Set up, test and provide technical support for all hearings and events with both physical and virtual participants.
Set up and provide technical support for all virtual events and court operations requiring video conferencing.
Attend, manage, mitigate, resolve, and report disruptions related to virtual hearings, events, and meetings.
Ensure VC infrastructure hardware and software are operational at all times.
Coordinate with lawyers, prosecutors, self-represented persons and court personnel for VC matters.
Conduct daily inspections to ensure hearing venues are available per schedule.
Maintain VC and AV equipment; perform routine checks and preventive maintenance.
Troubleshoot and perform minor repairs on VC/AV equipment and replacements as needed.
Extract and label video recordings from cloud or computer; copy and store media.
Retrieve recordings for transcription purposes.
Track inventory of VC and AV equipment and order supplies.