Vice President, Data Analytics & Insights

United Overseas Bank; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

United Overseas Bank in Singapore is seeking an experienced analytics professional to develop and automate performance reports and dashboards for senior management. You will analyze portfolios across deposits, cards, loans, and wealth management, delivering insights to drive acquisition, retention, and cross-sell opportunities.

You will partner with product, marketing, sales, digital, finance, risk, and strategy teams, translating complex data into clear visuals and actionable recommendations.

Qualifications

• Bachelor's degree in Business, Statistics, Economics, Mathematics, Computer Science, Engineering, Finance, or a related discipline.
• Master's degree is an advantage.
• Minimum 5 years of relevant experience in business analytics, management reporting, business intelligence, or data analysis.
• Prior experience within Consumer Banking, Retail Banking, Digital Banking, Credit Cards, Lending, Deposits, or Wealth Management is strongly preferred.
• Strong hands-on experience in SAS programming for data extraction, manipulation, and analysis.
• Experience with Qlik Sense/QlikView or other BI platforms such as Power BI or Tableau.
• Strong SQL knowledge and experience working with large databases.
• Hands-on experience with: HUE (Hadoop User Experience), Impala/Hive, Hadoop-based Data Lake environments.
• Proficiency in Microsoft Excel and PowerPoint.
• Experience in report automation and dashboard development.
• Experienced in using Generative AI tools (e.g., Microsoft Copilot, ChatGPT) for coding assistance, business analysis, idea generation, and presentation development.
• Ability to leverage AI tools to improve productivity, automate routine tasks, and accelerate insight generation and reporting.
• Understanding of responsible AI usage, including data privacy, governance, and validation of AI-generated outputs.

Responsibilities

• Develop, automate, and maintain regular business performance reports and dashboards for management and stakeholders.
• Monitor key business metrics, customer trends, portfolio performance, sales productivity, campaign effectiveness, and customer engagement indicators.
• Ensure data accuracy, consistency, and timely delivery of reports.
• Streamline and enhance reporting processes through automation and optimization.
• Conduct deep-dive analyses to identify hidden trends, customer behavior patterns, business opportunities, and emerging risks.
• Analyze portfolio performance across products such as deposits, cards, loans, and wealth management.
• Perform segmentation, profitability, customer lifecycle, and campaign analyses.
• Generate actionable recommendations to improve business performance, customer acquisition, retention, and cross-sell opportunities.
• Partner with business teams to evaluate initiatives and measure outcomes.
• Design and develop interactive dashboards using Qlik Sense.
• Translate analytical findings into intuitive visualizations that facilitate management decision-making.
• Continuously improve dashboard usability and reporting capabilities based on stakeholder feedback.
• Work closely with product, marketing, sales, digital, finance, risk, and strategy teams to understand business requirements.
• Present analytical findings in a clear, concise, and compelling manner tailored to different stakeholder levels.
• Convert data insights into impactful business stories that drive understanding, alignment, and action.
• Influence decision-making by providing fact-based recommendations supported by data and analysis.
• Extract, transform, and analyze large datasets from multiple sources using SAS and other available tools.
• Perform data validation and quality checks to ensure analytical integrity.
• Support ad-hoc analyses and management requests as needed.

Skills

SAS programming

SQL

Qlik Sense

Power BI

Tableau

Excel

PowerPoint

Generative AI tools

Education

Bachelor's degree

Master's degree is an advantage

Tools

HUE (Hadoop User Experience)

Impala/Hive

Hadoop-based Data Lake

Job description

United Overseas Bank in Singapore is seeking an experienced analytics professional to develop and automate performance reports and dashboards for senior management. You will analyze portfolios across deposits, cards, loans, and wealth management, delivering insights to drive acquisition, retention, and cross-sell opportunities.

You will partner with product, marketing, sales, digital, finance, risk, and strategy teams, translating complex data into clear visuals and actionable recommendations.