Vice President, Collateral Management/Margins Manager

The Bank of New York Mellon; Singapore; On-site; SGD 180,000 - 260,000; Full time

Job summary

The Bank of New York Mellon in Singapore seeks a Vice President, Middle Office Collateral Management, to lead the Integrated Middle Office Solutions team, delivering high-quality collateral operations support to clients and counterparties.

You will drive governance, risk controls, automation and AI-enabled workflows, mentor a high-performing team, and partner with Relationship Management, Product and Risk to scale services.

Qualifications

• Bachelor's degree or equivalent required.
• 10–15 years in collateral management, derivatives operations, middle office or related financial services functions, including people leadership responsibilities.
• Proven leadership experience delivering operational excellence and strong client outcomes.
• Strong knowledge of collateral management, reconciliations, dispute resolution, operational risk, controls and regulatory requirements.

Responsibilities

• Lead and develop a high-performing Collateral Operations team with accountability and client focus.
• Provide oversight of collateral management, dispute resolution and reconciliation activities with timely, high-quality support.
• Act as senior escalation point for complex issues, inquiries and margin disputes to drive effective resolution.
• Maintain a strong control environment through governance, risk management and audit adherence.
• Partner with Relationship Management, Product and Risk to support growth and client experience.
• Lead readiness for new client onboardings, product launches and expansion initiatives.
• Champion AI-enabled solutions, digital tools and workflow automation to improve productivity and controls.
• Develop and utilize data analytics and reporting to identify trends and deliver business insights.
• Support process reengineering and transformation to increase scalability and reduce risk.
• Monitor KPIs, SLAs and risk metrics to inform strategic decisions.

Skills

Leadership

Stakeholder management

Operational risk controls

Data analytics

Automation

AI-enabled solutions

Education

Bachelor's degree

Tools

Alteryx

AI tools

Job description

We’re seeking a future team member for the role Vice President, Middle Office Collateral Management, to join our Integrated Middle Office Solutions team. This role is in Singapore

In this role, you’ll make an impact in the following ways:

• Lead and develop a high-performing Collateral Operations team, fostering a culture of accountability, collaboration, continuous improvement and client excellence.
• Provide oversight of collateral management, dispute resolution and reconciliation activities, ensuring delivery of accurate, timely and high-quality operational support to clients and counterparties.
• Act as the senior escalation point for complex operational issues, client inquiries and margin disputes, driving effective resolution while minimizing operational and reputational risk.
• Maintain a strong control environment through effective governance, risk management practices and adherence to regulatory, policy and audit requirements.
• Partner with Relationship Management, Product, Risk and other key stakeholders to support business growth, enhance client experience and deliver operational excellence.
• Lead operational readiness and implementation activities for new client onboardings, product launches and business expansion initiatives, ensuring seamless transition into business-as-usual support.
• Champion the adoption of AI-enabled solutions, digital tools and workflow automation capabilities to improve productivity, enhance decision-making and strengthen operational controls across the collateral operating model.
• Drive the development and utilization of data analytics, management information and reporting solutions, leveraging platforms such as Alteryx and other strategic technologies to identify trends, reduce manual effort and deliver actionable business insights.
• Support process reengineering, automation and transformation initiatives that increase scalability, improve service quality and reduce operational risk.
• Monitor key performance indicators, service levels and risk metrics, utilizing data-driven insights to inform strategic decisions and continuously enhance team performance and operating effectiveness.

To be successful in this role, we’re seeking the following:

• Bachelor's degree or the equivalent combination of education and experience required. 10-15 years of experience in collateral management, derivatives operations, middle office or related financial services functions, including people leadership responsibilities.
• Demonstrated leadership experience with a proven ability to build, develop and retain high performing teams while delivering operational excellence and strong client outcomes.
• Strong knowledge of collateral management, reconciliations, dispute resolution, operational risk, controls and regulatory requirements within a derivatives operating environment.
• Excellent stakeholder management and communication skills, with the ability to influence and collaborate effectively across clients, counterparties and senior business partners.
• Proven track record of driving transformation, process improvement and digital adoption through the use of data analytics, automation and technologies such as Alteryx and AI-enabled solutions.

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.