Vice President, Middle Office (Trade management)

The Bank of New York Mellon; Singapore; On-site; SGD 180,000 - 280,000; Full time

Job summary

The Bank of New York Mellon in Singapore seeks a Vice President, Middle Office to lead a team handling trade management for securities and FX. You will coordinate daily workflows, oversee client inquiries, and drive process improvements while maintaining strong client relationships.

You will manage staff performance, participate in testing cycles (JSIT/JUAT/UAT), and ensure quality across trade activities and reporting. Singapore-based, on-site role with exposure to global markets.

Qualifications

• Bachelor's degree in finance or equivalent combined experience.
• Experience in Middle Office operations and team leadership is preferred.

Responsibilities

• Oversee a team of Middle Office staff responsible for Trade Management activities including securities and FX.
• Handle trade-related inquiries from internal stakeholders, clients, brokers, custodians and vendors.
• Provide oversight for processing, trend analysis, client engagement, SLA reviews, and process improvement.
• Manage performance and priorities for the Middle Office team.
• Ensure daily workflows and reporting across equity, fixed income and FX transactions.
• Maintain client relationships and resolve transaction issues promptly.
• Oversee testing phases (JSIT, JUAT, UAT) and client testing/conversions.

Skills

Team management

Trade management

Client engagement

Process improvement

Incident management

QA testing

Stakeholder management

Financial markets knowledge

Education

Bachelor's degree in finance

Tools

Alteryx

Bloomberg

DTCC ALERT

CTM

Refinitiv Eikon

Tradeweb

Job description

We're seeking a future team member for the role Vice President, Middle Office to join our Trade management team. This role is in Singapore, SG.

In this role, you'll make an impact in the following ways:

• Manage a team of Middle Office operations staff responsible for Trade Management activities which include security and foreign exchange transactions on behalf of our clients who have appointed BNY as their service providers.
• Handle trade related inquiries from internal stakeholders and external clients, counterparties such as brokers, custodians and vendors.
• Also responsible for oversight of processing, trend analysis, client engagement, TPG review (SLA), process improvement, industry specialist, architecturally aware, incident management, and on shore recovery (processing).
• Manage the performance of assigned staff and sets team priorities.
• Manages day to day work of Middle Office operations team to ensure the successful execution of Middle Office operations daily workflows such as internal trade support, required daily and ad-hoc reporting across equity, fixed income and foreign exchange transactions on behalf of our clients
• Manages relationships with assigned clients and ensure all questions are answered and issues with transactions are resolved.
• Manages processes and provides oversight of team to ensure that records are maintained in accordance with departmental policies and procedures.
• Supports evaluation of new clients and determine how to allocate that client against the various team members.
• Receives input from Middle Office Team Leader and responsible for the achievement of team goals and objectives, talent management and supervision of Middle Office operations staff.
• Responsible for JSIT, JUAT and UAT testing for Middle Office Operations while also handling the client engagement for each phase.
• Responsible for overall success of client testing and conversions, ensuring client satisfaction through the monitoring of project quality and efficiency as well as the direct client experience.
• Product knowledge (Bond/Fixed Income, Equity, FX, NDF and etc).
• Stock market knowledge (China bond connect andInterbank Bond Market, Hong Kong stock connect, India government bond, Korea government bond and etc).
• Digital and System/Vendor knowledge (Alteryx, Bloomberg, DTCC ALERT and CTM,Refinitiv Eikon, Tradeweb and etc).

To be successful in this role, we’re seeking the following:

• Bachelor's degree in finance or the equivalent combination of education and experience is required.
• 9-10 years ofrelevant experience inMiddle Office operations with at least 1-2 years of team management experience preferred.

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.