Vice President-Client Integration

Citco Fund Services (Singapore) Pte Ltd.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Benefits offered by this job

Accommodations available

Flexible working arrangements

Diversity-friendly workplace

Job summary

Citco Fund Services (Singapore) Pte Ltd. is a leading provider of fund administration solutions. The role focuses on leading client integrations, conversions and strategic projects within a dynamic, global team.

You will manage virtual teams, coordinate onboarding, and collaborate with senior management and sales to support NBEC launches and service changes, driving efficiency and client satisfaction.

Qualifications

• Bachelor’s degree in Accounting, Finance, Mathematics or Economics; CPA/CFA preferred.
• 4+ years managing projects within asset management or financial services.
• 4+ years of client services experience; 2+ years people/resource management.
• Strong ownership, deadline-driven, and proficiency in Microsoft Office.

Responsibilities

• Lead and oversee client integrations, conversions and strategic projects.
• Coordinate with virtual teams and stakeholders to deliver on onboarding.
• Support onboarding of new clients and NBEC launches; drive service changes.
• Contribute to data capture for client reporting and calculation models; oversee SLA changes.
• Participate in marketing, pitches and RFPs; assist sales as needed.

Skills

Project management

Client services

People management

MS Office

Education

Bachelor’s degree in Accounting/Finance/Math/Economics

CPA or CFA preferred

Tools

Microsoft Excel

PowerPoint

CRM systems

Job description

About Citco: The market leader. The premier provider.

The best in the business. At Citco, we’ve been the front-runner in our field since our

incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and

expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations

and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as

we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say:

Welcome to Citco. About the Team & Business Line: Fund Administration is Citco’s core business, and our

alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means

our people are equipped to deliver a seamless client experience. Your Role: You will lead/oversee client integrations, conversions and strategic projects.

Responsible for assisting in the management of virtual teams tasked with project managing client integrations/conversions, services delivery changes and sales support. The integration team is the central point of contact for the client both technical and support during onboarding. Involved with dealing with the senior management of all the organizations that interact with Citco Fund Services.

Participate in marketing and sales pitches; effectively demonstrate and communicate Citco’s workflows, best practices and technologies. Provide sales with assistance on Request for Proposals (RFP). Involved with AA/SLA negotiation.

Involved with new client launches/conversions and new Business Existing Client (NBEC) launches. Assist with on-boarding of Ancillary services. Coordinate with all relevant teams to ensure internal workflows will meet client needs.

Coordinate with internal and external stakeholders to ensure all necessary data is captured for client reporting and calculation models. Oversee and manage strategic initiatives within the Client Integration team. Oversee major SLA changes.

Involved with process Improvements. Manage virtual teams. About

You: You will have strong knowledge of the financial services industry, its products and practices and a strong interest in further development and learning. A minimum of a bachelor’s degree in either of the following or related fields: Accounting, Finance, Mathematics or Economics; CPA or CFA preferred.

4+ years of project management experience. 4+ years of client services within the asset management industry. 2+ years of people and resource management experience.

The ability to handle several projects and different stakeholders simultaneously, and prioritize work based on deadlines. Strong sense of ownership and accountability of work product. Proficient knowledge in Microsoft Programs (Excel, Word, PowerPoint).

Our Benefits Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs.

Ask us about specific benefits in your location. We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.