Vice President, Business Continuity and Incident Management - HSBC Life

HSBC LIFE (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

HSBC Life Singapore is seeking a Vice President, Business Continuity and Incident Management to lead the BCM program across the organisation.

You will coordinate governance, risk assessments, recovery plans, and incident response, working with senior stakeholders to ensure regulatory readiness and resilience.

This role offers a dynamic, globally connected environment and opportunities to drive lasting impact for clients and the business.

Qualifications

• Demonstrable BCM experience in risk, resilience or incident management.
• Experience implementing or enhancing BCM frameworks and governance.
• Strong BCM lifecycle knowledge: risk assessments, recovery objectives, testing.
• Experience designing BCM training and exercises.
• Knowledge of MAS guidelines (preferred).
• Strong stakeholder management and communication; report governance clearly.
• Certification and relevant financial services experience are advantageous; right to work in Singapore.

Responsibilities

• Coordinate and maintain the BCM framework including governance and recovery plans.
• Maintain local BCM programme with current plans and documentation.
• Coordinate responses to emergencies and crises with escalation and comms.
• Partner with stakeholders to establish BCM accountability and assess disruption risks.
• Design and deliver BCM training, tabletop exercises and simulations.
• Conduct QA reviews and gap assessments for regulatory alignment.
• Monitor compliance with MAS BCM Guidelines and governance reporting.
• Drive continuous improvement in organisational resilience from insights.

Skills

BCM experience

Incident response

Stakeholder management

Analytical skills

Communication skills

Education

Professional certification (financial services)

Job description

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Life is a world-class institution where you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank. Here you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank.

Insurance is about people, and the promises they make. At HSBC Life in Singapore we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region. Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our combined team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we will pursue efficient ways of working. We will harness the latest data and technology solutions to achieve meaningful outcomes for our clients. And the protection we offer will create broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking a high calibre professional to join our team as a Vice President, Business Continuity and Incident Management

In this role you will:

• Coordinate and maintain the Business Continuity Management (BCM) framework, including governance, policies, roles and responsibilities, risk assessments, business impact analyses, continuity strategies and recovery plans.


• Maintain a robust local BCM programme, ensuring plans, recovery strategies, contact arrangements and supporting documentation remain current, practical and fit for purpose.


• Coordinate the organisation's response to emergencies and crises, ensuring effective escalation, communication, stakeholder coordination and recovery arrangements.


• Partner with business and functional stakeholders to establish BCM accountability and assess disruption risks across people, premises, technology, data, suppliers, outsourcing arrangements and other third-party dependencies.


• Design and deliver BCM training, tabletop exercises and simulations aligned to the organisation's key risks; capture lessons learned and track improvement actions through to completion.


• Conduct quality assurance reviews and gap assessments to evaluate the completeness, consistency, effectiveness and regulatory alignment of BCM arrangements.


• Monitor and report on compliance with the MAS Business Continuity Management Guidelines, including evidence collection, remediation tracking, governance reporting and regulatory readiness activities.


• Drive continuous improvement in organisational resilience using insights from exercises, assurance reviews, regulatory developments, disruption events and stakeholder feedback.

To be successful you will need:

• Demonstrable experience in Business Continuity Management (BCM), operational resilience or a related risk and resilience discipline, including practical knowledge of incident, emergency and crisis response.


• Experience implementing, maintaining or enhancing BCM frameworks and programmes, covering governance, policies, standards, roles and responsibilities, reporting and continuous improvement.


• Strong understanding of the BCM lifecycle, including business impact and risk assessments, critical business services, recovery objectives, continuity strategies, plan development, exercising and lessons learned.


• Experience designing and delivering BCM training and facilitating tabletop, scenario-based and simulation exercises, including developing realistic scenarios, documenting outcomes and tracking remediation actions to closure.


• Experience in risk and control management, including control design and testing, quality assurance, issue identification, evidence collection and monitoring remediation effectiveness; knowledge of the MAS Business Continuity Management Guidelines is preferred.


• Strong stakeholder management, analytical and communication skills, with the ability to produce clear governance reporting, translate complex risks into practical actions, manage competing priorities and work effectively with senior stakeholders and external parties in a regulated environment.


• Professional certification and relevant financial services experience are advantageous; applicants must have the right to work in Singapore.

You'll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportuni