Vessel IT Engineer - Remote & Onboard Support

INNERGY CONSULTING PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

INNERGY CONSULTING PTE. LTD. is seeking a Vessel IT Engineer to manage and upgrade onboard IT infrastructure. The role includes remote support, with on-board visits as needed to install, troubleshoot, and improve networks, servers, and workstations.

The candidate will protect system integrity, perform patches, and coordinate with vendors. Travel to vessels for audits is required, and strong communication skills are essential.

Qualifications

• Bachelor's degree in computer science or equivalent.
• Good knowledge of Microsoft technologies, antivirus, network switches, UPS, firewalls, storage/backup and replication systems.
• Exposure to ship automation systems is a plus.

Responsibilities

• Deliver remote IT support to vessels and crew, providing onboard assistance when necessary.
• Install, maintain, troubleshoot, and optimize IT infrastructure, including networks, satellite and radio communication systems, servers, and end-user workstations.
• Contribute to the design, deployment, and ongoing enhancement of vessel IT infrastructure.
• Monitor IT systems to ensure optimal performance, availability, and reliability.
• Carry out remote and onboard system upgrades, software patching, and network maintenance.
• Coordinate with vendors, service providers, and relevant IT stakeholders to resolve technical issues.
• Maintain IT security controls, system integrity, and backup and recovery solutions.
• Manage escalated Level 1 helpdesk requests and provide timely technical resolutions.
• Participate in an on-call rotation to provide after-hours and weekend support.
• Travel onboard vessels as required to conduct IT audits and provide ad hoc technical support.

Skills

Microsoft technologies

Cybersecurity

Networking

Hardware troubleshooting

WiFi infrastructure

Education

Bachelor's degree in computer science or equivalent

Tools

Antivirus

Firewalls

UPS

Storage/Backup

Job description

INNERGY CONSULTING PTE. LTD. is seeking a Vessel IT Engineer to manage and upgrade onboard IT infrastructure. The role includes remote support, with on-board visits as needed to install, troubleshoot, and improve networks, servers, and workstations.

The candidate will protect system integrity, perform patches, and coordinate with vendors. Travel to vessels for audits is required, and strong communication skills are essential.