Vessel IT Systems Engineer - Remote & Onboard Support

X-Press Feeders; Singapore; On-site; SGD 55,000 - 85,000; Full time

Job summary

X-Press Feeders is seeking a Vessel IT Engineer to manage, support and upgrade the on-board IT infrastructure across our vessels. You will provide remote IT support and, when needed, on-board assistance to ensure reliable networks, servers, and workstations.

You will contribute to IT security, telecommunication systems, and cyber security in a multicultural environment, with opportunities to deepen IT and telecom skills aboard ships.

Qualifications

• Bachelor in Computer Science or equivalent
• 2-5 years of relevant experience
• Knowledge of Microsoft Operating Systems and Applications (Office 365, MS Windows Server, Windows 10, Hyper-V, Active Directory)
• Experience with cyber security solutions is preferred
• Knowledge of hardware troubleshooting, data cabling and WiFi infrastructure
• Ability to multi-task and work independently in remote locations

Responsibilities

• Provide remote support for vessels, crew and on-board support (when needed).
• Install, maintain, and optimize IT systems including networks, communication systems, servers, network and workstations.
• Participate in design, implementation and improvement of vessels' IT infrastructure.
• Monitor performance and ensure system availability and reliability.
• Perform system and network updates/upgrades remotely or on-board vessels.
• Liaise with vendors and other IT personnel for resolutions.
• Maintain IT security, system and backup solutions.
• Be the L1 helpdesk contact on escalations and resolve accordingly.
• Provide out-of-business hours/weekend support on rotation.
• Boarding of vessels for audits and ad-hoc works.

Education

Bachelor in Computer Science or equivalent

Tools

Office 365

MS Windows Server

Windows 10

Hyper-V

Active Directory

Antivirus

Network switches

UPS

Firewalls

Storage/backup

Replication systems

Job description

X-Press Feeders is seeking a Vessel IT Engineer to manage, support and upgrade the on-board IT infrastructure across our vessels. You will provide remote IT support and, when needed, on-board assistance to ensure reliable networks, servers, and workstations.

You will contribute to IT security, telecommunication systems, and cyber security in a multicultural environment, with opportunities to deepen IT and telecom skills aboard ships.