Vehicle Operations Coordinator — Servicing & Handover

Recruit Express Pte Ltd.; Singapore; On-site; SGD 31,248 - 40,176; Full time

Job summary

Recruit Express Pte Ltd is seeking a proactive Vehicle Operations Coordinator to manage end-to-end vehicle servicing, deliveries, and handovers. You will ensure repairs align with quotations, monitor issues, coordinate vehicle movements, and maintain accurate documentation for all handovers.

The role involves daily checks for cleanliness, proactive maintenance scheduling, and assisting customers with accident reporting, aiming to achieve high customer satisfaction and efficient operations.

Responsibilities

• Ensure completed repair work aligns with approved quotations, and all reported issues are fully resolved before vehicle handover
• Follow up on outstanding issues and provide timely updates to ensure customer satisfaction
• Coordinate delivery and collection of vehicles for customers, servicing, repairs, and rental activities
• Conduct daily checks on vehicle cleanliness and condition (interior and exterior) before handover
• Proactively identify vehicles due for servicing or maintenance and coordinate schedules with the team
• Arrange and send vehicles for annual statutory inspections
• Ensure accurate recording of vehicle movements, replacement details, and customer acknowledgements record
• Assist customers with accident report submissions and promptly report any incidents or damages
• Maintain accurate records of daily petrol consumption
• Ensure all required documents are properly completed and signed prior to vehicle handover
• Provide daily updates on task completion and work status to the team
• Perform adhoc duties as assigned

Job description

Recruit Express Pte Ltd is seeking a proactive Vehicle Operations Coordinator to manage end-to-end vehicle servicing, deliveries, and handovers. You will ensure repairs align with quotations, monitor issues, coordinate vehicle movements, and maintain accurate documentation for all handovers.

The role involves daily checks for cleanliness, proactive maintenance scheduling, and assisting customers with accident reporting, aiming to achieve high customer satisfaction and efficient operations.