UX Researcher — Qualitative Insights & Strategy

TALENT XPERTS PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

TALENT XPERTS PTE. LTD. is seeking a UX Researcher to uncover deep user insights through qualitative studies, interviews, and field research. You will synthesize findings into actionable recommendations and guide product, design, and business strategies across multiple teams.

Collaborating with Product, Design, Tech, and Business partners, you will champion research operations and scalable insights while contributing to research strategy and stakeholder communication.

Qualifications

• 3–6 years of experience in UX research.
• Deep expertise in qualitative research methods — including recruitment and reporting.
• Skilled in qualitative analysis techniques such as thematic analysis and affinity mapping, and in producing deliverables like service design blueprints, journey maps, and process flows.
• Ability to select the right qualitative methods and synthesize timely insights into coherent, actionable deliverables for design, product, business, and technology teams.
• Expertise in defining research objectives with product, design, brand, and engineering teams to support the entire product lifecycle.
• Strong understanding of product design processes and emerging technologies.
• Comfortable collaborating with Product, Tech, Data, and Business partners to deliver quality services and experiences.

Responsibilities

• Plan and conduct a broad range of qualitative research activities (interviews, contextual inquiry, ethnography, usability testing).
• Analyze and synthesize interview transcripts, notes, and sessions to identify themes and insights.
• Distill findings into clear narratives for stakeholders outlining user needs and pain points.
• Translate research into actionable product, design, and business recommendations.
• Act as a research consultant across multiple product lines and teams.
• Create compelling reports and presentations for senior management.

Skills

UX research

Qualitative research

Thematic analysis

Affinity mapping

Stakeholder comms

Cross-functional collab

Tools

Figma

Job description

TALENT XPERTS PTE. LTD. is seeking a UX Researcher to uncover deep user insights through qualitative studies, interviews, and field research. You will synthesize findings into actionable recommendations and guide product, design, and business strategies across multiple teams.

Collaborating with Product, Design, Tech, and Business partners, you will champion research operations and scalable insights while contributing to research strategy and stakeholder communication.