UX Designer

Public Service Division; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Public Service Division invites a User Experience Designer to join the Information Services Group and lead end-to-end UX research and design for HDB’s digital products. You will champion design thinking and human-centric approaches during product team deployments.

You will plan user research, craft journeys, wireframes, and high-fidelity prototypes, and ensure accessibility and consistency with the HDB Design System throughout the lifecycle.

Qualifications

• Minimum 3 years of relevant experience as a UX Designer or Interaction Designer.
• Good understanding of design systems and component libraries.
• Ability to translate complex requirements into intuitive interfaces.
• Proficiency in industry-standard design tools (e.g. Figma).
• Good understanding of product development lifecycle.
• Strong presentation and stakeholder management skills.
• Strong online portfolio demonstrating user-centric designs, wireframes, prototypes, and design systems.

Responsibilities

• Plan and execute comprehensive user research and discovery activities.
• Document As-Is and develop detailed To-Be user journeys.
• Design screen wireframes and high-fidelity prototypes aligned with requirements and goals.
• Refine design solutions through usability testing and iterative feedback.
• Adhere to accessibility standards (WCAG 2.0) and design system guidelines.
• Collaborate with Product Owners, Technical Product Managers, and Engineers.
• Engage in design reviews and quality assurance processes.
• Participate in key scrum ceremonies.

Skills

UX Design

Stakeholder management

Design systems

Prototyping

Education

Human-Computer Interaction background

Tools

Figma

Job description

[What the role is]

We are looking for a self‑motivated User Experience Designer to join the Information Services Group. You will be responsible for researching and designing the end‑to‑end user experience for HDB’s digital products, while providing thought leadership and championing design thinking and human‑centric design. You will be deployed to a product team and will perform tasks related to UX research and design, including:

[What you will be working on]

• Plan and execute comprehensive user research and discovery activities to uncover user needs andidentifyproduct opportunities.
• Document As-Is and develop detailed To-Be user journeys.
• Design screen wireframes, and high-fidelity prototypes that align with established product requirements and businessobjectives.
• Refine design solutions through systematic usability testing and iterative feedback cycles, ensuringoptimaluser experience.
• Adhere to accessibility standards (e.g. WCAG 2.0) and HDB Design System guidelines throughout the process.
• Work closely with Product Owners, Technical Product Managers, Software Engineers, and key stakeholders to deliver effective design solutions that meet business and user needs.
• Actively engage in design reviews and quality assurance processes tomaintainhigh standardsof design implementation.
• Participate in key scrum ceremonies (e.g. sprint planning sessions, sprint retrospectives, etc)

[What we are looking for]

• A strong background in Human Computer Interaction, Information Technology, or related field of study
• Minimum 3 years of relevant experience as a UX Designer, Interaction Designer or related
• Good understanding of design systems andcomponentlibraries
• Ability to translate complex requirements into intuitive user interfaces
• Proficiencyin industry-standard design toole.gFigma
• Good understanding of product development lifecycle
• Strong presentation and stakeholder management skills
• Strong online portfolio of past works demonstratingexpertisein creating user-centric designs including concepts, wireframes, prototypes, and design systems

Good toHave:

• Great Attitude to bring the best out our team
• TeamPlayer;we worktogetheras a team
• Ability to work effectively in aproductteam setting
• Good problem-solving aptitude and an analytical mind with a business acumen
• Excellent communication skills, both verbal and written
• Take ownership