UX Designer

sggovterp; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

Housing & Development Board (HDB) is seeking a proactive User Experience Designer to join the Information Services Group. You will research and design end-to-end UX for HDB's digital products, championing human-centric design and design thinking across product teams.

Apply your skills in user research, wireframes, high-fidelity prototypes, and usability testing, while adhering to WCAG 2.0 and our Design System.

Qualifications

• Minimum 3 years of experience as a UX designer, interaction designer, or related role.
• Strong understanding of design systems and component libraries.
• Ability to translate complex requirements into intuitive interfaces.
• Proficiency in design tools such as Figma.
• Experience in user research, wireframes, and prototyping.
• Excellent communication and stakeholder management skills.

Responsibilities

• Plan and execute user research and discovery activities to uncover user needs and product opportunities.
• Document As-Is and develop To-Be user journeys.
• Design screen wireframes and high-fidelity prototypes aligned with product requirements and business objectives.
• Refine design solutions via usability testing and iterative feedback cycles.
• Adhere to WCAG 2.0 accessibility standards and HDB Design System guidelines.
• Collaborate with Product Owners, engineers, and stakeholders to deliver design solutions.
• Participate in design reviews and quality assurance processes.
• Engage in key Scrum ceremonies such as sprint planning and retrospectives.

Skills

UX design

Research

Wireframing

Prototyping

Stakeholder management

Design thinking

Education

Bachelor's degree in HCI/IT or related

Tools

Figma

Job description

What the role is

We are looking for a self‑motivated User Experience Designer to join the Information Services Group. You will be responsible for researching and designing the end‑to‑end user experience for HDB's digital products, while providing thought leadership and championing design thinking and human‑centric design. You will be deployed to a product team and will perform tasks related to UX research and design, including:

What you will be working on

• Plan and execute comprehensive user research and discovery activities to uncover user needs and identify product opportunities.
• Document As-Is and develop detailed To-Be user journeys.
• Design screen wireframes, and high-fidelity prototypes that align with established product requirements and business objectives.
• Refine design solutions through systematic usability testing and iterative feedback cycles, ensuring optimal user experience.
• Adhere to accessibility standards (e.g. WCAG 2.0) and HDB Design System guidelines throughout the process.
• Work closely with Product Owners, Technical Product Managers, Software Engineers, and key stakeholders to deliver effective design solutions that meet business and user needs.
• Actively engage in design reviews and quality assurance processes to maintain high standards of design implementation.
• Participate in key scrum ceremonies (e.g. sprint planning sessions, sprint retrospectives, etc)

What we are looking for

• A strong background in Human Computer Interaction, Information Technology, or related field of study
• Minimum 3 years of relevant experience as a UX Designer, Interaction Designer or related
• Good u nderstanding of design systems and component libraries
• Ability to translate complex requirements into intuitive user interfaces
• Proficiency in industry-standard design tool e.g Figma
• Good u nderstanding of product development lifecycle
• Strong presentation and stakeholder management skills
• Strong online portfolio of past works demonstrating expertise in creating user‑centric designs including concepts, wireframes, prototypes, and design systems
• Good to H ave:
• Great Attitude to bring the best out our team
• Team Player; we work together as a team
• Ability to work effectively in a product team setting
• Good problem‑solving aptitude and an analytical mind with a business acumen
• Excellent communication skills, both verbal and written
• Take ownership