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A recruitment firm is seeking a Senior Manager to lead strategic planning and operations in Singapore. The ideal candidate will have over 10 years of management experience in multinational settings, a strong focus on leadership and customer satisfaction, and the ability to drive business growth. This role includes collaborating with senior management, optimizing service delivery, and building a high-performing team.
Responsibilities:
Strategic Planning & Execution
Collaborate with senior management and the board to develop and execute business strategies aligned with company goals and market demands.
Define, monitor, and achieve KPIs, driving market expansion and operational improvements.
Identify and evaluate new business opportunities, including partnerships, mergers, and acquisitions.
Lead brand positioning and business development to strengthen competitive advantage.
Operations Management
Lead, mentor, and motivate a high-performing management team across sales, logistics, accounting, and HR.
Ensure seamless daily operations and cross-departmental coordination in line with company standards.
Develop and enforce operational processes, quality controls, and compliance standards.
Drive customer satisfaction by optimizing service delivery and client engagement.
Recruit, train, and retain top talent while fostering a strong team culture.
Prepare and present accurate business performance reports to senior management.
Undertake other responsibilities as assigned by the leadership team.
Requirements:
Bachelor’s degree or higher in Business, Management, or a related field.
Minimum 10 years of management experience, preferably in multinational companies or large organizations.
Proven track record in strategic planning, operational execution, and sales-driven leadership.
Strong leadership, team-building, and communication skills.
Customer-focused, with the ability to perform under pressure in a fast-paced environment.
Fluent in English; proficiency in additional languages is a plus.
Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to gs1@talenttradersg.com
EA License No: 13C6305
Reg. No.: R23117344 (Tiong Tian Ho)
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