Upscale F&B Supervisor | Guest Experience Leader

Sg Hotels; Singapore; On-site; SGD 61,000 - 84,000; Full time

Job summary

The Duxton Reserve Singapore invites an experienced Food & Beverage Supervisor to lead daily restaurant and outlet operations, ensuring smooth service and a warm, personalized guest experience.

You will monitor quality, coordinate with the kitchen and other departments, handle feedback, and mentor staff, with a willingness to learn and go the extra mile, including weekend and public holiday shifts.

Qualifications

• Minimum 3 years of experience in upscale restaurant.
• Able to work shift work including weekends and public holidays.
• Good customer service, communications and interpersonal skills are a must.
• Supervise daily restaurant and outlet operations to ensure smooth service.
• Ensure guests receive prompt, professional, and personalized service.
• Monitor food and beverage quality, presentation, and service standards.
• Coordinate with the kitchen and other departments to ensure seamless operations.
• Handle guest feedback, complaints, and service recovery professionally.
• A willingness to learn and go the extra mile.

Responsibilities

• Supervise daily restaurant and outlet operations to ensure smooth service.
• Coordinate with the kitchen and other departments to ensure seamless operations.
• Handle guest feedback, complaints, and service recovery professionally.
• Monitor food and beverage quality, presentation, and service standards.
• Ensure guests receive prompt, professional, and personalized service.
• A willingness to learn and go the extra mile.
• Able to work shift work including weekends and public holidays.

Skills

Upscale restaurant experience

Customer service

Interpersonal skills

Team coordination

Detail-oriented

Job description

The Duxton Reserve Singapore invites an experienced Food & Beverage Supervisor to lead daily restaurant and outlet operations, ensuring smooth service and a warm, personalized guest experience.

You will monitor quality, coordinate with the kitchen and other departments, handle feedback, and mentor staff, with a willingness to learn and go the extra mile, including weekend and public holiday shifts.