Training Operations & Quality Lead

ARISE SERVICES PTE. LTD.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

ARISE SERVICES PTE. LTD. in Singapore is seeking a detail-oriented administrator to lead the admin team and oversee training operations for WSQ courses.

You will coordinate courses, manage trainers, monitor receivables and ensure TPQA compliance, while driving improvements through audits and coaching.

Candidates should have strong communication, leadership, and familiarity with TMS and LMS systems to deliver high-quality training services.

Qualifications

• Experience managing admin team and processes.
• Experience monitoring receivables (SSG receivables).
• Experience developing and monitoring TPQA.
• Testing of TMS.

Responsibilities

• Manage the admin team and processes.
• Monitor SSG receivables.
• Develop and monitor TPQA.
• Testing of TMS.
• Needs Analysis: identify training gaps within the organization.
• Training Coordination: schedule of courses & assigning trainers.
• Performance Tracking: maintain training records and track employee progress.
• Quality Assurance: conduct quality audits and implement improvement plans on Trainers.
• Coaching & Mentoring: provide support to employees and junior trainers.
• Any duties assign by the company

Skills

Leadership

Communication

Technical Proficiency

Tools

TMS

LMS

Job description

ARISE SERVICES PTE. LTD. in Singapore is seeking a detail-oriented administrator to lead the admin team and oversee training operations for WSQ courses.

You will coordinate courses, manage trainers, monitor receivables and ensure TPQA compliance, while driving improvements through audits and coaching.

Candidates should have strong communication, leadership, and familiarity with TMS and LMS systems to deliver high-quality training services.