Trainer cum Sales Manager (TCM)

ZEN BEAUTY PTE. LTD.; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

ZEN BEAUTY PTE. LTD. in Singapore seeks a dynamic Training and Sales Leader to design and deliver TCM training for staff, partners, and customers.

You will conduct product knowledge sessions, develop materials, and coach teams on consultative selling with compliant guidance. You will drive sales growth across channels, identify new business opportunities, and build strong client relationships while leading KPI reviews and market feedback for strategy.

Qualifications

• TCM knowledge; formal qualifications not required.
• 3-5 years of experience in sales, training or business development in TCM/healthcare/retail.
• Proven track record of meeting or exceeding sales targets.
• Experience in conducting training or public speaking.
• Strong leadership, communication and interpersonal skills.

Responsibilities

• Design and deliver training programmes on TCM principles, products and services for sales staff, partners and retail teams.
• Conduct product knowledge sessions, workshops and talks for customers, corporate clients and community events.
• Develop training materials, guides and assessments, and keep them updated as products change.
• Coach staff on consultative selling and customer service, ensuring advice given is accurate and compliant.
• Drive sales growth and achieve monthly and annual targets for assigned products, channels or outlets.
• Identify and develop new business opportunities, including corporate, retail and B2B partnerships.
• Build and maintain strong relationships with key clients and stakeholders.
• Lead, motivate and manage the sales team's performance, including setting KPIs and conducting regular reviews.
• Monitor market trends and competitor activity, and provide feedback for product and marketing strategies.
• Prepare sales reports and forecasts for management.

Skills

Leadership

Communication skills

Interpersonal skills

Training/Teaching

Public speaking

Sales experience

TCM knowledge

Job description

Job Responsibilities

Training

• Design and deliver training programmes on TCM principles, products and services for sales staff, partners and retail teams.
• Conduct product knowledge sessions, workshops and talks for customers, corporate clients and community events.
• Develop training materials, guides and assessments, and keep them updated as products change.
• Coach staff on consultative selling and customer service, ensuring advice given is accurate and compliant.

Sales

• Drive sales growth and achieve monthly and annual targets for assigned products, channels or outlets.
• Identify and develop new business opportunities, including corporate, retail and B2B partnerships.
• Build and maintain strong relationships with key clients and stakeholders.
• Lead, motivate and manage the sales team's performance, including setting KPIs and conducting regular reviews.
• Monitor market trends and competitor activity, and provide feedback for product and marketing strategies.
• Prepare sales reports and forecasts for management.

Requirements

• Good knowledge of Traditional Chinese Medicine (TCM), such as TCM principles, herbs, body constitutions or wellness practices. Formal TCM qualifications are not required.
• At least [3-5] years of experience in sales, training or business development, preferably in the TCM, healthcare, wellness or retail industry.
• Proven track record of meeting or exceeding sales targets.
• Experience in conducting training or public speaking.
• Strong leadership, communication and interpersonal skills.