Trade Operations Executive - 3 months contract

EXEO Global Pte Ltd; Singapore; On-site; SGD 33,000 - 50,000; Full time

Job summary

EXEO Global Pte Ltd in Singapore invites applications for a customer service/operations role focused on permit declarations and customer liaison. The successful candidate will coordinate with the data entry team, respond to inquiries via calls and emails, and prepare regular reports for clients.

The position requires good communication, basic MS Office skills, and a proactive, meticulous team player who can multitask in a fast-paced environment.

Qualifications

• Must possess good communication skills and have basic knowledge in Microsoft office

Responsibilities

• Perform permit declarations in an accurate and timely manner as required by Customs and customers.
• Liaise between the customer and data entry team to ensure timely responses via calls and emails and closure of jobs.
• Prepare reports for customers (daily/weekly/monthly).
• Provide customer service support.
• Handle and reply customer requests or clarifications via physical contact, email, phone or other means.

Skills

Communication skills

Microsoft Office

Fast learner

Initiative

Proactive

Team player

Meticulous

Multi-tasking

Job description

• Perform permit declarations in an accurate and timely manner, that is compliant and meet with both Customs requirements and customer requirements.

• Liaison between the customer and data entry team to ensure timely response over calls & emails, and closure of jobs.

• Preparations of reports for customers (daily/weekly/monthly)

• Customer Service support

• Handling and replying customer requests or clarifications via physical contact, email, phone or other means.

Job Requirements:

• Must possess good communication skills and have basic knowledge in Microsoft office

• A fast learner with good initiative and work attitude

• Proactive and team player

• Meticulous, ability to multi-task and able to work in fast pace environment