Temp Front Office Assistant @ Novena #HGAT

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 17,000 - 22,000; Full time

Job summary

RECRUIT EXPRESS PTE LTD is currently seeking a front desk assistant for a 6-month contract in Singapore. The role requires handling reservations, patient check-ins and check-outs, and assisting patients with luggage while guiding them to wards as needed.

You will maintain a tidy front office, ensure service standards, and perform ad hoc duties as directed by a supervisor. The roster includes weekend and public holiday coverage with a 42-hour work week.

Qualifications

• Comfortable with hands-on duties, including carrying patients' luggage.
• Able to work rotating shifts, weekends, and public holidays.

Responsibilities

• Attend to reservation enquiries and assist with appointment-related matters.
• Handle patient check-in and check-out processes.
• Assist patients with their luggage and escort them to the wards when required.
• Maintain the cleanliness and organisation of the front office and lobby area.
• Ensure service standards are followed when attending to patients.
• Perform any other ad hoc duties assigned by the supervisor.

Skills

Customer service

Hospital front desk

Rotating shifts

Job description

Contract Duration: 6 Months (Longer commitment is preferred)

Salary

• Day Shifts (Shift 1–3): $12/hour
• Night Shift (Shift 4): $16/hour

Working Hours

42-hour work week (Rostered Monday to Sunday, including Weekends & Public Holidays)

• Shift 1: 7:00 AM – 4:30 PM
• Shift 2: 10:30 AM – 8:00 PM
• Shift 3: 1:00 PM – 10:30 PM
• Shift 4: 10:00 PM – 7:30 AM
  *must be ok with ALL shifts as you will be rostered

Job Responsibilities

• Attend to reservation enquiries and assist with appointment-related matters.
• Handle patient check-in and check-out processes.
• Assist patients with their luggage and escort them to the wards when required.
• Maintain the cleanliness and organisation of the front office and lobby area.
• Ensure service standards are followed when attending to patients.
• Perform any other ad hoc duties assigned by the supervisor.

Requirements

• Comfortable with hands-on duties, including carrying patients' luggage.
• Able to work rotating shifts, weekends, and public holidays.