Temp Front Office Assistant

Recruit Express Pte Ltd.; Singapore; On-site; SGD 17,000 - 22,000; Part time

Job summary

Recruit Express Pte Ltd. is seeking a Temp Front Office Assistant at Novena for a 6-month contract. The role requires handling reservations, guest check-ins/check-outs, and daily front-desk duties while working 42 hours per week across all shifts.

Candidates must be hands-on, able to carry patient luggage, and be flexible for all shifts or weekends. Shifts include early, mid, and late blocks with pay rates of $12/hr to $16/hr.

Qualifications

• Monitor inquiries for reservation and manage client communications regarding rates to boost occupancy.
• Develop and maintain professional relationships with clients and provide assistance by phone and in person.
• Ensure excellent guest service and manage check-in/check-out communications.
• Keep desk and lobby neat and greet guests courteously.
• Monitor operations and ensure QA standards when dealing with patients.
• Ad hoc duties as assigned by supervisor.

Responsibilities

• Monitor inquiries for reservations and manage client communications for rates and occupancy.
• Develop and maintain professional relationships with clients and provide assistance on phone and in person.
• Ensure optimal guest services and manage all communications for check-in/check-out.
• Maintain neat desk and lobby; greet all guests courteously.
• Monitor operations and ensure QA standards when dealing with patients.
• Ad hoc duties as assigned by supervisor.

Skills

Customer service

Communication

Reservation handling

Job description

Recruit Express will never request for your Singpass details in our recruitment process. Please contact us at 6732 6006 or email to [e-mail] if you are unsure if it is a scam.

Temp Front Office Assistant

Contract Duration: 6 months

Location: Novena

Work Schedule:

• 42 hours work week, any day Monday to Sunday
• Must be someone very hands-on cause need to carry the patient's luggage and all to the wards.
• Shift 1: 0700 – 1630 ($12 an hour)
• Shift 2: 1030 – 2000 ($12 an hour)
• Shift 3: 1300 – 2230 ($12 an hour)
• Shift 4: 2200 – 0730 ($16 an hour )
• *Roster includes weekends and Public Holidays

*MUST MUST MUST be okay with ALL shifts and days as you will be rostered. CANNOT choose

Description

• Monitor all inquiries for reservation and manage all communication with clients for rates and assist to increase revenue though occupancy.
• Develop and maintain effective professional relationship with all clients and provide assistance on phone and in person.
• Ensure optimal level of customer services for all guests and manage all communication with guests for check in and check out process.
• Maintain neat and clean desk and lobby area at all times and greet all guests with courtesy.
• Monitor all operations and ensure compliance to all quality assurance standards when dealing with patients
• Any Ad hoc duties as assignedbysupervisor