temp client engagement

RecruitFirst Pte Ltd; Singapore; On-site; SGD 55,800 - 66,960; Full time

Job summary

A leading recruitment agency in Singapore is seeking a Customer Service Officer to assist in executing client-centric strategies aimed at enhancing client retention and acquisition. The ideal candidate will coordinate initiatives, provide administrative support to the Local Client Engagement team, and ensure extraordinary service delivery. A focus on client engagement and teamwork is essential for success in this role, which offers competitive compensation between SGD 5,000 and SGD 6,000 per month.

Qualifications

• Experience in executing client engagement strategies for client retention.
• Ability to provide exceptional customer service and support.
• Strong coordination and administrative skills.

Responsibilities

• Assist in executing client-centric strategies for high client retention.
• Coordinate Client Engagement Activations and initiatives.
• Track Client Engagement Actions systematically.

Skills

Client-centric strategies

Coordination

Administrative support

Client engagement

Job description

What requirements you'll need to be eligible

5 days a week, office hours

What you'll be doing on the job

• Assist in the execution of client‑centric strategies to attain a high level of client retention & acquisition rate.
• Coordination of Client Engagement Activations or Initiatives
• Systematic tracking of Client Engagement Actions
• Support the delivery of Client Experiences/Recognition Actions/Initiatives
• Assist with the management of Brand Experiences (if any) and liaise with store teams on in‑store OTO appointments
• Provide extraordinary service by coordinating the fulfilment of specific requests of these clients
• Work closely with Merchandising & VM, Retail & Training team on key client initiatives/projects
• Provide administrative and coordination support to the Local Client Engagement team (e.g. Finance expense actualisation, logistics coordination & handling, event set‑up & teardown)

Reg No: R1658879

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