Telemarketing Executive - Microsoft Dynamics, Data & AI Solutions

Olik Global; Singapore; On-site; SGD 28,000 - 33,000; Full time

Job summary

Olik Global is seeking a results-driven Telemarketing Executive to generate qualified leads and appointments for CRM, ERP, Data & AI products. The ideal candidate will have hands-on experience in outbound calling, database research and B2B lead generation within the technology or software solutions space.

The role requires 1-2 years of telemarketing/inside sales experience, familiarity with ERP/CRM/Data & AI solutions, and strong communication and time-management skills.

Qualifications

• 1-2 years of telemarketing/inside sales experience in IT/software preferred.
• Familiarity with ERP, CRM, Data & AI solutions.
• Excellent verbal communication and interpersonal skills.
• Strong cold-calling and lead qualification abilities.
• Target-driven with good time management.
• Candidate should have a related Bachelor's degree (preferred).
• Knowledge of Microsoft products will be a plus.

Responsibilities

• Conduct outbound calls to prospective businesses to introduce ERP, CRM, Data & AI solutions.
• Identify decision-makers and generate qualified leads/appointments for the sales team.
• Research and build targeted prospect lists.
• Qualify leads based on BANT criteria.
• Maintain accurate records of calls, follow-ups, and lead status.

Skills

Telemarketing

Inside sales

B2B lead generation

Outbound calling

Communication skills

Education

Bachelor's degree in Business/Marketing/IT

Job description

Experience Required

1-2 years (telemarketing/telesales, preferably in IT/software sales)

Job Summary

We are looking for a results-driven Telemarketing Executive to generate qualified leads and appointments for CRM, ERP, Data & AI product.

The ideal candidate will have hands-on experience in outbound calling, database research and B2B lead generation within the technology or software solutions space.

Key Responsibilities

• Conduct outbound calls to prospective businesses to introduce ERP, CRM, Data & AI solutions
• Identify decision-makers (IT Managers, CIOs, CTOs, Business Heads) and generate qualified leads/appointments for the sales team
• Research and build targeted prospect lists
• Qualify leads based on BANT (Budget, Authority, Need, Timeline) criteria
• Maintain accurate records of calls, follow-ups, and lead status in the systems
• Achieve daily/weekly/monthly call and appointment-setting targets
• Stay updated on ERP, CRM, Data & AI products updates and positioning
• Handle initial objection handling and route interested prospects to Sales Team

Required Skills & Qualifications

• 1-2 years of experience in telemarketing, inside sales (IT/software industry preferred)
• Familiarity with ERP, CRM, Data & AI Solutions
• Excellent verbal communication and interpersonal skills
• Strong cold-calling and lead qualification abilities
• Target-driven mindset with good time management
• Bachelor's degree in Business, Marketing, IT, or related field (preferred)
• Knowledge of Microsoft products will be preferred
• Candidate must be willing to work from office

Salary Rage - SGD 2,500 to SGD 3,000