Telehealth Home Care Coordinator

RECRUIT EXPRESS PTE LTD; Singapore; Hybrid; SGD 27,000 - 40,000; Full time

Job summary

RECRUIT EXPRESS PTE LTD in Singapore is seeking a Patient Service Associate to support pre-admission screening and home-based care coordination. You will work with nurses to monitor patients, update care plans, and liaise with caregivers to ensure smooth service delivery.

The role involves documenting progress, escalating concerns to clinicians, and providing basic education to patients while supporting telehealth activities and community referrals. Office-based, 5 days a week.

Qualifications

• Diploma in healthcare field is required.
• At least 1 year patient service/healthcare experience required.
• Comfortable talking to patients by phone or in person.

Responsibilities

• Perform pre-admission screening for patients and caregivers.
• Collaborate with nurses to provide holistic home care and monitor patients.
• Identify deviations from care plans and report to team leads/clinicians.
• Handle enquiries and provide regular updates on care plans.
• Participate in interdisciplinary meetings and input on care plans.
• Document patient care and progress accurately.
• Coordinate with community resources for continuity of care and referrals.
• Develop care plans based on assessed needs.
• Monitor vital signs and escalate red flags to nurses/physicians.
• Provide basic patient education and telehealth monitoring.
• Support lifestyle coaching on diet, nutrition and exercise.
• Ensure necessary equipment and supplies are available; coordinate with vendors.
• Contribute to quality improvement and risk management activities.
• Perform any other ad-hoc duties as required.

Skills

Patient communication

Empathy

Education

Diploma in healthcare field

Tools

Telehealth system

Job description

RECRUIT EXPRESS PTE LTD in Singapore is seeking a Patient Service Associate to support pre-admission screening and home-based care coordination. You will work with nurses to monitor patients, update care plans, and liaise with caregivers to ensure smooth service delivery.

The role involves documenting progress, escalating concerns to clinicians, and providing basic education to patients while supporting telehealth activities and community referrals. Office-based, 5 days a week.