Tele-Marketing Specialist (Technology Solutions)

UMBRELLA SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 39,000 - 61,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Learning opportunities

Flexible work from home

Job summary

UMBRELLA SOLUTIONS PTE. LTD. is seeking a Tele-Marketing Specialist who will be the first point of connection between potential clients and our solutions.

This role focuses on starting conversations, understanding business challenges, identifying opportunities, and opening doors for our consultants to deliver real value. You will work closely with the Sales and Solution Consulting teams to identify and qualify companies that can benefit from digital transformation.

Qualifications

• Experience in telemarketing, inside sales, business development, or client engagement is an advantage, but not mandatory.

Responsibilities

• Proactively reach out to companies via calls, email, LinkedIn, and other channels.
• Introduce Umbrella Solutions and the technology platforms we implement.
• Start meaningful conversations with decision makers and key stakeholders.
• Identify companies that could benefit from ERP, AI, automation, or digitalisation initiatives.
• Qualify leads by understanding their business challenges, priorities, and readiness for change.
• Schedule discovery meetings and product demonstrations for the sales team.
• Maintain accurate lead tracking and CRM updates.
• Follow up consistently with prospects to nurture opportunities.
• Work closely with the sales team to convert qualified leads into real projects.

Skills

Telemarketing

Inside sales

Business development

Client engagement

Job description

ABOUT THE ROLE

As a Tele-Marketing Specialist, you will be the first point of connection between potential clients and our solutions.

Your role is not just to make calls.

Your role is to:

Start conversations.
Understand business challenges.
Identify opportunities.
And open the door for our consultants to deliver real value.

You will work closely with our Sales and Solution Consulting teams to identify and qualify companies that can benefit from digital transformation.

Think of yourself as the opportunity creator.

WHAT YOU WILL DO

• Proactively reach out to companies via calls, email, LinkedIn, and other channels.
• Introduce Umbrella Solutions and the technology platforms we implement.
• Start meaningful conversations with decision makers and key stakeholders.
• Identify companies that could benefit from ERP, AI, automation, or digitalisation initiatives.
• Qualify leads by understanding their business challenges, priorities, and readiness for change.
• Schedule discovery meetings and product demonstrations for the sales team.
• Maintain accurate lead tracking and CRM updates.
• Follow up consistently with prospects to nurture opportunities.
• Work closely with the sales team to convert qualified leads into real projects.

You will be measured by quality conversations, qualified opportunities, and real business impact.

WHAT WE ARE LOOKING FOR

• Confident communicator who enjoys speaking with people.
• Friendly, energetic, proactive personality.
• Comfortable initiating conversations with new people.
• Curious about businesses and how technology can improve them.
• Ability to ask good questions and listen actively.
• Organised and disciplined with follow-ups and tracking.
• Positive mindset and resilience - not every call turns into an opportunity, and that's okay.

Experience in telemarketing, inside sales, business development, or client engagement is an advantage - but not mandatory.

If you are motivated, willing to learn, and enjoy engaging with people, we will train you.

DO YOU HAVE WHAT IT TAKES?

• Friendly, outgoing, passionate, motivated, driven & authentic? Raise your hand if that's you.
• In solution sales, people often buy from those they like, trust, and believe in - sometimes even before they fully understand the solution.
• We are looking for people who enjoy building rapport, making genuine connections, and starting great conversations.
• Looking for people who are highly driven, goal-oriented, and love working as a team to win big.
• Comfortable with small talk, relationship building, and proactive outreach.
• If you enjoy connecting with people and opening doors to new opportunities - you will thrive here.

A Culture That Values You

• Friendly, supportive, collaborative team
• Absolutely zero office politics
• Flat structure where ideas are valued
• You are treated as a partner, not just an employee

Career Growth

Many of our team members grow from:

Telemarketing to Business Development to Solution Sales to Solution Consultant to Industry Specialist.

You will gain exposure to:
ERP
AI solutions
Automation
IoT platforms
Digital transformation projects

Attractive Rewards

• Competitive salary
• Performance bonuses
• Incentives for qualified opportunities and project conversions
• Personal development perks and learning opportunities

Flexible Work Environment

We embrace flexible and modern working styles. This role can be fully work-from-home with flexible or creative scheduling for the right candidates. We welcome people from all walks of life - what matters is your drive, commitment, and contribution. We care about results, not office attendance, and we're not looking for benchwarmers.

Work-Life Integration

We believe people perform best when they enjoy life too.

Flexible working culture.
A supportive environment.
And plenty of opportunities to grow.

Real Talk

More than one-third of our lives is spent at work.

So choose somewhere where:

You can grow.
You can learn.
You can be surrounded by great people.
And where your work actually makes a difference.
The right people are always valued here.

If you're genuine, driven, curious, and enjoy speaking with people - we would love to meet you.