Technology Delivery Analyst (1 year renewable contract)

IPG SINGAPORE HOLDING PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A technology service provider in Singapore is seeking an experienced IT Systems Administrator. The ideal candidate will provide end-user support, manage Windows servers, and maintain network infrastructure. Candidates should have at least 3 years of relevant experience in IT systems management, along with a degree or diploma in information technology. Knowledge of various technology tools and a commitment to best practices are essential.

Qualifications

• At least 3 years of experience in IT Systems and Windows Server Administration.
• Knowledge of Backup and Recovery systems and Cloud-based environments.
• Familiarity with ISO27001 compliance framework.

Responsibilities

• Provide end-user support for various operating systems and applications.
• Maintain servers and network infrastructure, ensuring uptime.
• Manage documentation for systems and network inventories.

Skills

Team player

Planning and organizing

Interpersonal skills

Analytical skills

Good communication

Good organization

Multitasking

Fast learner

Education

Degree or Diploma in Information Technology

Tools

Microsoft Entra

Active Directory

Windows Operating System 11

Microsoft Office 365

Azure

AWS

Job description

Job Description:

• Possess a pleasant personality, a team player, with planning, organizing & interpersonal skills.
• End-user support on Windows Operating System 11, Microsoft Office 365
• End-user support on Mac OS, Microsoft Office for Mac, Jamf.
• Deploy, administer and maintain Microsoft Entra, Neurons, Autopilot, Active Directory, DNS, DHCP, in-house developed Management Tools.
• Maintain servers and network file back-up procedures including Azure backup.
• Ensure Industry best practices in IT are adhered to and can withstand audits.
• Ensure software licenses fulfill legal obligations at all times.
• Management on centralized anti-virus systems, Ivanti (LanDesk) and Jamf.
• Liaise with vendors on hardware and software purchase and maintenance/support.
• Maintain telephone (VOIP) system, escalating to vendors if necessary.
• Maintain accurate documentation on inventories, systems and networks.
• Provide fault resolution and escalation with level 2 & 3 teams.
• Willingness to learn, implement & manage new systems setup.
• Installations and responsible for execution, installation progress & timely delivery of Assignments.
• Able to assist the development team install application servers, upgrade of software.
• Manages Windows servers and Applications system.
• Ensure servers have 100% uptime.
• Monitor system logs and activity on all servers and devices.
• Work according to IT compliance and requirements

Job Requirements:

• Candidate must possess at least a Degree or Diploma Information Technology or equivalent.
• Server Operating Systems/Applications (Including SQL Enterprise/Express-deployment, administration and maintenance/ VMware)
• Backup and Recovery systems and Windows backup /Cloud Based Environment
• Working knowledge of Microsoft Entra, Neurons, Autopilot, AD, DNS, DHCP and IIS.
• Familiar with Azure and AWS solutions.
• Familiar with ISO27001 compliance framework.
• At least 3 years of working experience in maintaining and managing IT Systems / Windows Servers Administration / Clouds / Data network Infrastructure.
• MCSA/MCSE/CCNA/Azure Fundamentals certification is an advantage.
• Analytical minded and an eye for details.
• Good organisation skill and able to work independently.
• Good Communication and writing skills.
• Good Multitasking skills
• Willing to learn and fast learner
• Able to work in a fast-paced environment