Technician*2 (Critical Facilites Maintenance/ 12hr Shift)

Manpower Staffing Services (Singapore) Pte Ltd; Singapore; On-site; SGD 33,000 - 50,000; Full time

Job summary

Manpower Staffing Services (Singapore) Pte Ltd is seeking an Operations Technician to support day-to-day operations in a mission-critical environment in Singapore. You will monitor facility infrastructure, respond to incidents, coordinate with vendors and stakeholders, and ensure service delivery, safety, and compliance standards are met.

The role involves rotating shift work, on-site duties, and maintaining accurate records of operational activities and requests to support business continuity.

Qualifications

• Basic problem-solving and troubleshooting skills.
• Good communication and stakeholder management abilities.
• Willingness to work rotating shifts and support operational requirements.
• Open to No Experience (OJT) or internship experience.
• Qualification: ITE, Diploma or equivalent in Engineering/ IT/ Facilities Management.
• Experience in facility operations or related roles is advantageous.

Responsibilities

• Support 24/7 operational activities via rotating shift schedule.
• Monitor site infrastructure and systems to ensure business continuity.
• Respond to operational incidents and perform first-level troubleshooting.
• Deliver on-site support according to procedures and service commitments.
• Maintain records of operational activities, incidents and requests.
• Ensure safety, security and operation policies are followed.
• Coordinate with internal teams, contractors and vendors for maintenance tasks.
• Assist in process improvements and operational documentation.
• Support emergency response and business continuity procedures.

Skills

Problem-solving

Communication

Stakeholder management

Shift work

Education

ITE/ Diploma in Engineering/ IT/ Facilities Management

Job description

About the Role

We are looking for a Operations Technician to support the day-to-day operations of a mission-critical environment. This role involves monitoring facility infrastructure, responding to operational incidents, coordinating with vendors and stakeholders, and ensuring service delivery, safety, and compliance standards are met.

Key Responsibilities

• Support 24/7 operational activities through a rotating shift schedule.
• Monitor site infrastructure and operational systems to ensure business continuity and service availability.
• Respond to operational incidents, perform first-level troubleshooting, and elevate issues where required.
• Deliver on-site support services in accordance with operational procedures and service commitments.
• Maintain accurate records of operational activities, incidents, and requests.
• Ensure compliance with safety, security, and operational policies.
• Coordinate with internal teams, contractors, and vendors to support maintenance and project activities.
• Participate in process improvement initiatives and contribute to operational documentation.
• Support emergency response activities and business continuity procedures when required.
• Assist in maintaining a safe, secure, and efficient operating environment.

Requirements

• ITE, Diploma, or equivalent qualification in Engineering, IT, Facilities Management, or a related discipline.
• Experience in facility operations, critical environments, infrastructure, technical support, or related operational roles is advantageous.
• Basic understanding of building services, facilities operations , or technical infrastructure.
• Good problem-solving and troubleshooting skills.
• Ability to work on rotating shifts and support operational requirements when needed.
• Good communication and stakeholder management skills.
• Open to No Experience (OJT) and candidates with relevant internship experience.