Technical Writer for Test Automation & AI Docs

Keysight Technologies Singapore (Sales) Pte. Ltd....-; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Keysight Eggplant is seeking a Technical Writer to document Eggplant Test products (including Eggplant Studio, Fusion Engine & Server). You will plan, organize, and write user guides, reference materials, online help, and release notes, translating complex software features into clear, user-friendly content.

Partner with product owners and SMEs, manage project status, align with documentation standards, and contribute to AI documentation initiatives.

Qualifications

• Bachelor's or Master's degree in English, Communications, Technical Writing, or related field.
• 3+ years writing technical documentation in English, preferably for test automation software.
• Excellent written and verbal English with meticulous attention to detail.
• Experience authoring content in Markdown and Docusaurus.
• Experience documenting GUIs, programming languages, and APIs.
• Familiar with Jira, GitLab or similar ALM tools.
• Portfolio with 3–5 writing samples.
• Strong facilitation and communication skills.

Responsibilities

• Write, edit, and maintain English-language software documentation including user guides, reference materials, online help, and release notes.
• Collaborate with the product team, customer support engineers, and other subject matter experts to learn about new software features, interpret and organize technical source materials, and synthesize this information into user-friendly content suitable for end users.
• Work closely with documentation team members to report on project status, manage priorities, ensure consistency with corporate documentation standards, and recommend and contribute to initiatives to improve product documentation and documentation development processes.
• Establish frameworks and documentation practices to support AI initiatives
• Participate in project and task planning with the product team.
• Manage change requests that come out of the product development process, and ensure that the documentation reflects those changes.

Skills

Technical Writing

Markdown

Docusaurus

English Communication

Education

Bachelor's or Master's Degree in English/Technical Writing

Tools

Jira

GitLab

Job description

Keysight Eggplant is seeking a Technical Writer to document Eggplant Test products (including Eggplant Studio, Fusion Engine & Server). You will plan, organize, and write user guides, reference materials, online help, and release notes, translating complex software features into clear, user-friendly content.

Partner with product owners and SMEs, manage project status, align with documentation standards, and contribute to AI documentation initiatives.