Technical Support Assistant Manager (Motion Control)

PASONA SINGAPORE PTE. LTD.; Singapore; On-site; SGD 34,000 - 40,000; Full time

Job summary

Industrial Components Provider is seeking an Assistant Manager for advanced motion-control application support in Singapore. You will assist Sales and customers with product selection, sizing, configuration, tuning, integration and troubleshooting to optimize motion systems.

The role requires a degree in Electrical, Electronics, Mechatronics or related fields, hands-on motion-control experience, and strong ability to communicate technical guidance clearly to customers.

Qualifications

• Degree in Electrical, Electronics, Mechatronics, Automation, Robotics or a related discipline.
• Hands-on motion-control or automation experience in factory automation.
• Practical experience with PLCs, EtherCAT, motion controllers, servo systems and industrial automation.
• Experience in configuration, sizing, parameter setting, tuning, integration and troubleshooting.
• Able to manage multiple technical cases and communicate recommendations clearly to customers.

Responsibilities

• Review customer machine requirements and recommend suitable motion-control products or configurations.
• Support PLC, EtherCAT, motion-controller, servo-drive and motor applications.
• Perform motion-system, motor and actuator sizing and advise on system architecture.
• Support parameter setting, servo tuning, communication setup and integration.
• Diagnose motion, communication and performance problems and recommend corrective action.
• Conduct product testing, demonstrations and technical evaluations.
• Attend customer visits for advanced technical discussions and develop technical references or training.

Skills

Motion-control

Automation experience

Configuration and tuning

Systems integration

Technical communication

Education

Electrical/Electronics/Mechatronics/Automation/Robotics degree

Tools

PLC

EtherCAT

Motion controllers

Servo drives

Job description

Company: Industrial Components Provider Technical Support (Motion Control) - Assistant Manager (20338)

About the role

Provide advanced motion-control application support to Sales, Technical Sales and customers through product selection, sizing, configuration, tuning, integration and troubleshooting.

Key responsibilities

• Review customer machine requirements and recommend suitable motion-control products or configurations.
• Support PLC, EtherCAT, motion-controller, servo-drive and motor applications.
• Perform motion-system, motor and actuator sizing and advise on system architecture.
• Support parameter setting, servo tuning, communication setup and integration.
• Diagnose motion, communication and performance problems and recommend corrective action.
• Conduct product testing, demonstrations and technical evaluations.
• Attend customer visits for advanced technical discussions and develop technical references or training.

Requirements

• Degree in Electrical, Electronics, Mechatronics, Automation, Robotics or a related discipline.
• Hands-on motion-control or automation experience in factory automation.
• Practical experience with PLCs, EtherCAT, motion controllers, servo systems and industrial automation.
• Experience in configuration, sizing, parameter setting, tuning, integration and troubleshooting.
• Able to manage multiple technical cases and communicate recommendations clearly to customers.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions, EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above. PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.