Technical Solution Consultant

re-zoo-me; Singapore; Hybrid; SGD 70,000 - 110,000; Full time

Job summary

re-zoo-me is seeking a Technical Solution Consultant to act as the technical bridge between sales, product, engineering and customers in Singapore. You will help prospects understand how the product works, tailor solutions, lead demos and POCs, support pre- and post-sales phases, and ensure successful implementation and adoption.

You will execute discovery, deliver demonstrations, translate requirements into designs, and collaborate with cross-functional teams to drive successful outcomes.

Qualifications

• BA/BS in a technical field such as Computer Science, Engineering or Information Systems.
• 2+ years in a technical customer-facing role (pre-sales / solution consulting / SI) in SaaS or cloud env.
• Strong understanding of software architecture and web/cloud infra (REST APIs, microservices, AWS/Azure/GCP).
• Experience in integration projects (APIs, third-party services) and customization/configuration.
• Able to map technical features to business ROI, and communicate ROI, TCO, etc.
• Excellent presentation and communication skills for non-technical stakeholders.
• Able to multitask and manage multiple opportunities in parallel.
• Familiar with agile project methodologies and travel to customer sites as needed.

Responsibilities

• Execute discovery workshops with customers to understand pain points, workflows, and requirements.
• Lead and deliver product demos, POCs, and technical presentations tailored to customer needs.
• Translate requirements into a clear solution design with data flows, integrations, and configurations.
• Collaborate with product/engineering to ensure feasibility and align expectations.
• Assist onboarding, data migration, configuration, testing, and adoption.
• Be the technical point of contact for issues, escalations, and feedback.
• Collaborate with Sales, Marketing, Product, and Engineering teams.
• Provide market and customer feedback to influence the product roadmap.
• Own the technical aspect of the client relationship across lifecycle.

Skills

Pre-sales experience

Solution consulting

Software architecture

REST APIs

Cloud platforms

API integrations

Business ROI

Presentation skills

Travel readiness

Education

Bachelor's degree in Computer Science, Engineering, Information Systems, or related technical field

Job description

A Technical Solution Consultant in Screening Eagle acts as the technical bridge between sales, product, engineering, and customers. You will help prospects and customers understand how the product works, tailor the solution to their business needs, lead product demos and proofs-of-concept (POCs), support pre-sales and post-sales phases, and ensure successful implementation and adoption.

What You Will Do

• Execute discovery workshops with potential customers to understand business pain points, workflows, system architectures, integrations, and requirements.
• Lead and deliver product demonstrations, POCs, and technical presentations tailored to customer needs.
• Translate customer requirements into a clear solution design, including data flows, integrations (APIs, third-party systems), customisations, and configurations.
• Work with product / engineering teams to ensure feasibility and align expectations.
• Assist customers with onboarding, data migration, configuration, testing, training, and ensuring adoption.
• Act as point of contact for technical issues, escalations, and technical feedback from customers.
• Collaborate closely with Sales, Marketing, Product, and Engineering teams.
• Provide market and customer feedback into the product roadmap.
• Own the technical aspect of the client relationship over the client’s lifecycle

What We Expect

• BA/BS (Computer Science, Engineering, Information Systems, or related technical field).
• Ideally, 2 years or more in a technical customer-facing role (pre-sales / solution consulting / systems integration) in a SaaS, cloud-software, or built world environment.
• Strong understanding of software architecture, web / cloud infrastructure (e.g. REST APIs, microservices, cloud platforms like AWS / Azure / GCP).
• Experience in integration projects (APIs, third-party services) and ability to handle customisation/configuration.
• Solid business acumen: able to map technical features to business benefits, understand ROI, TCO etc.
• Execellent presentation, demonstration, and communication skills (able to explain technical topics to non-technical stakeholders).
• Ability to multitask: manage multiple opportunities / customers in parallel.
• Familiarity with agile project methodologies.
• Prior experience working with sales engineering or solution consulting teams.
• Willingness and ability to travel to customer sites as needed.