Technical Service / Support Consultant #76242

ANRADUS PTE. LTD.; Singapore; On-site; SGD 50,778 - 60,822; Full time

Benefits offered by this job

Flexi Benefits

Variable Bonus

Job summary

ANRADUS PTE. LTD. in Singapore is hiring a Technical Service / Support Consultant, responsible for consulting with clients and supporting product implementations. The role requires a Bachelor's degree in a relevant field and 1–2 years of experience in software applications.

Key responsibilities include providing client consultations, handling project implementations, and collaborating with internal teams. The position also offers a salary package up to $5,000 and additional benefits, with opportunities for travel.

Qualifications

• 1–2 years of experience in software application development, implementation, and support.
• Familiarity with basic operating systems (Unix, Windows).
• Knowledge of cloud platforms is a plus.

Responsibilities

• Provide clear consultation and coaching to customers and partners about product features.
• Handle all parts of project implementation, customizing solutions to meet client needs.
• Respond to client issues, utilize problem-solving skills, and provide follow-up support.

Skills

Programming languages (Java, HTML, JavaScript, SQL)

APIs and web services

Communication skills

Problem-solving skills

Teamwork abilities

Education

Bachelor’s Degree in Computer Science, Software Engineering, IT, or a related field

Tools

.NET/C#

Servers and databases

Job description

Job Description

• Industry/Organization Type: Cybersecurity
• Position Title: Technical Service / Support Consultant
• Working Location: Bedok
• Working Hours: 5 days (Mon – Fri, 9.00am – 6.00pm)
• Salary Package: Basic salary up to $5,000 + Flexi Benefits + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Provide clear consultation and coaching to customers and partners about product features and solutions
• Handle all parts of project implementation, including customizing solutions to meet client needs and supporting products after they go live
• Respond to client issues and questions, use problem-solving skills, and follow up until the issue is fully resolved—support may be needed at different hours
• Work together with teams such as Pre-Sales, Product Engineering, and Quality Assurance

Qualifications

• Bachelor’s Degree in Computer Science, Software Engineering, IT, or a related field
• 1–2 years of experience in software application development, implementation, and support
• Familiar with programming languages (e.g. Java, HTML, JavaScript, SQL
• Understanding of APIs, web services, and basic operating systems (Unix, Windows)
• Experience with servers and databases is a plus
• Knowledge of .NET/C#, web/mobile frameworks, cloud platforms, or hold relevant IT certifications
• Good communication, client management, and teamwork abilities
• Strong problem-solving skills, proactive, and adaptable
• Willingness to travel overseas for projects is a plus

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781