Technical Quality Specialist – Weave (QA & Troubleshooting)

Speedrun Talent Network; Singapore; Hybrid; SGD 60,000 - 100,000; Full time

Job summary

Figma Weave is hiring a Technical Quality Specialist to join the Product Support team in Singapore. You will diagnose complex bugs end-to-end, interact with customers daily via email/forum, and escalate issues to Engineering and Product while owning customer communication through resolution.

We value strong testing experience, collaboration across teams, and a passion for quality as we build AI-native design tools and support experiences. This is a full-time hybrid role based in Singapore.

Qualifications

• 2+ years of experience working in a QA or Support environment for a technical SaaS product.
• Troubleshooting and debugging across multiple platforms.

Responsibilities

• Diagnose sophisticated bugs across the product and document findings.
• Serve as a point of contact for customers and internal partners; communicate clearly and own issue resolution.
• Collaborate with Engineering and Product to report bugs and advocate for fixes; contribute to documentation and training materials.

Skills

QA experience

SaaS product knowledge

Troubleshooting

Cross-functional collaboration

Debugging

Job description

Figma Weave is hiring a Technical Quality Specialist to join the Product Support team in Singapore. You will diagnose complex bugs end-to-end, interact with customers daily via email/forum, and escalate issues to Engineering and Product while owning customer communication through resolution.

We value strong testing experience, collaboration across teams, and a passion for quality as we build AI-native design tools and support experiences. This is a full-time hybrid role based in Singapore.