Technical Operations Lead — Flexible Hours & Field Service

Mylifestyle Interior; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Mylifestyle Interior is seeking a capable installations supervisor to lead daily technician operations, schedule installations, and coordinate site assessments and handovers. The role requires ensuring safe, compliant, and efficient installations with clear customer guidance.

The candidate will manage resources, maintain records, and work with sales and service teams to maximize customer satisfaction while meeting operational targets. Flexibility for evenings or weekends may be required.

Qualifications

• Proven experience supervising technicians or field service installations.
• Experience in installation operations or related technical role.
• Ability to manage multiple jobs and coordinate resources.
• Willingness to work flexible hours as needed.

Responsibilities

• Oversee daily technician operations including installation scheduling and job allocation.
• Conduct on-site assessments to determine suitable installation locations based on plumbing, electrical, and space requirements.
• Ensure installations meet manufacturer specifications and safety standards.
• Verify correct connection to plumbing, faucets, and electrical outlets.
• Test systems and hand over to customers with demonstrations and guidance on usage and maintenance.
• Maintain accurate installation records, including reports, parts usage, and labor hours.
• Coordinate with sales and customer service to optimize schedules and manage expectations.
• Monitor team performance, quality of work, and safety compliance.
• Identify opportunities to improve efficiency, service quality, and technician performance.
• Ensure availability of tools, equipment, and installation materials for daily operations.

Skills

Leadership

Organizational skills

Problem solving

Communication

Customer service

Driver's license

Team collaboration

Multitasking

Job description

Mylifestyle Interior is seeking a capable installations supervisor to lead daily technician operations, schedule installations, and coordinate site assessments and handovers. The role requires ensuring safe, compliant, and efficient installations with clear customer guidance.

The candidate will manage resources, maintain records, and work with sales and service teams to maximize customer satisfaction while meeting operational targets. Flexibility for evenings or weekends may be required.