Technical Application Consultant

HARTING Technology Group; Singapore; On-site; SGD 70,000 - 100,000; Full time

Benefits offered by this job

Health management (DE)

Social Insurance coverage (APAC)

Staff insurance coverage (APAC)

Flexibility (EMEA)

Fruits at work (EMEA)

Staff insurance coverage (EMEA)

Job summary

Harting Technology Group in Singapore seeks a Technical Application Consultant to act as the technical expert for Harting products, helping customers and sales teams identify application requirements and resolve technical challenges.

You will develop value-added technical solutions, support design-in activities, and collaborate across Headquarters, Product Management, Engineering, and Sales to drive sustainable business growth.

Qualifications

• Bachelor's degree or equivalent; extensive experience may substitute.
• Minimum 3 years of hands-on experience in application engineering or technical sales support.
• Strong understanding of industrial connectivity, automation, or related technical markets, including industry trends, standards, and customer applications.
• Experience with CRM systems, digital configurators, and online support platforms.
• Proficiency in Microsoft Office 365 (Excel, PowerPoint, Word, Teams, and Outlook) for documentation, presentations, and collaboration.
• Ability to rapidly develop deep product expertise and translate it into clear customer value.
• Customer‑oriented and consultative mindset, with the ability to understand customer needs and provide tailored technical solutions.
• Ability to develop and execute market‑oriented strategies for product positioning and customer engagement within industrial B2B environments.
• Ability to collaborate effectively across local and regional cross‑functional teams, including Sales, Engineering, and Marketing.
• Excellent communication skills in English (verbal and written), able to engage technical and non‑technical audiences alike.

Responsibilities

• Provide technical consulting and solution development for customers.
• Understand customer applications and business challenges through direct engagement.
• Offer application consulting across HARTING product portfolio.
• Develop customer-focused solutions utilizing HARTING products and services.
• Support design-in activities and identify new opportunities for customized solutions.
• Collaborate with Headquarters, Product Management, Engineering, and Sales to develop and implement the most suitable solutions.
• Act as a trusted technical advisor to customers, supporting long-term business growth.
• Visit customer sites to analyze issues and resolve product, application, and quality-related problems.
• Lead technical problem-solving activities through close coordination with Headquarters and cross-functional teams.
• Serve as the primary technical interface between customers, Sales, and Headquarters.
• Ensure timely issue resolution and effective follow-up communication.
• Drive continuous product improvement by providing customer feedback, application insights, and field observations to Headquarters.
• Promote new products, technologies, and solutions to customers, channel partners, and internal sales teams.
• Deliver technical training, product presentations, demonstrations, workshops, and TechDay events.
• Conduct market, customer, industry, and competitor analysis to identify growth opportunities.
• Support product launches, market development initiatives, and business growth activities.
• Provide market intelligence and customer feedback to Headquarters and Global Business Units.
• Support the continuous development of sales and technical teams through knowledge sharing and technical guidance.

Skills

Customer-focused

Excellent communication

Team collaboration

English proficiency

Education

Bachelor's degree or equivalent training in Engineering, Business, Marketing or IT

Equivalent professional/specialized training

Tools

CRM systems

Digital configurators

Online support platforms

Microsoft Office 365

Job description

HARTING stands for strong connections - across the globe. As one of the leading international suppliers of industrial connectivity, we are connecting customers to their digital future. And as an employer? We connect around 6,000 people at our headquarter in Espelkamp and at locations worldwide. Here you'll find great colleagues, as well as ever new opportunities and innovations revolving around IoT and artificial intelligence. In everything we do, we remain true to our roots: as a regionally connected family business that always stays firmly grounded in spite of our stellar high-tech. Here’s to your unique future with us: Yours!

The Technical Application Consultant serves as the technical expert for HARTING products and solutions, helping customers and sales teams identify application requirements, develop customer-focused solutions, and resolve technical challenges. The role combines technical consulting, solution development, and market development activities to support sustainable business growth and strengthen HARTING's market position.

The primary mission of this role is to understand customer needs, develop value-added technical solutions, resolve complex technical issues, and support sustainable business growth through close collaboration with customers, sales teams, and Headquarters.

Key Responsibilities

• Technical Consulting & Solution Development (Primary Responsibility)
• Understand customer applications, technical requirements, and business challenges through direct customer engagement.
• Provide application consulting and technical expertise across the HARTING product portfolio.
• Develop and propose customer-focused solutions utilizing HARTING products, technologies, and services.
• Support design-in activities and identify opportunities for customized solutions and new business development.
• Collaborate closely with Headquarters, Product Management, Engineering, and Sales teams to develop and implement the most suitable solutions.
• Act as a trusted technical advisor to customers, supporting long-term business growth and customer satisfaction.
• Product Issue Resolution & Technical Coordination
• Visit customer sites to investigate, analyze, and resolve product, application, and quality-related issues.
• Lead technical problem-solving activities through close coordination with Headquarters and cross-functional teams.
• Serve as the primary technical interface between customers, Sales, and Headquarters.
• Ensure timely issue resolution and effective follow-up communication.
• Drive continuous product improvement by providing customer feedback, application insights, and field observations to Headquarters.
• Product Marketing, Market Development & Sales Enablement
• Introduce and promote new products, technologies, and solutions to customers, channel partners, and internal sales teams.
• Deliver technical training, product presentations, demonstrations, workshops, and TechDay events.
• Conduct market, customer, industry, and competitor analysis to identify growth opportunities and emerging trends.
• Support product launches, market development initiatives, and business growth activities.
• Provide market intelligence and customer feedback to Headquarters and Global Business Units.
• Support the continuous development of sales and technical teams through knowledge sharing and technical guidance.

Qualifications

• Bachelor's degree in a relevant field (e.g., Engineering, Business, Marketing, or Information Technology), or equivalent professional/specialized training
• Note: Extensive relevant experience and demonstrated expertise may be considered in lieu of a formal degree
• Minimum 3 years of hands‑on experience in application engineering or technical sales support
• Strong understanding of industrial connectivity, automation, or related technical markets, including industry trends, standards, and customer applications
• Experience with CRM systems, digital configurators, and online support platforms
• Proficiency in Microsoft Office 365 (Excel, PowerPoint, Word, Teams, and Outlook) for documentation, presentations, and collaboration
• Ability to rapidly develop deep product expertise and translate it into clear customer value
• Customer‑oriented and consultative mindset, with the ability to understand customer needs and provide tailored technical solutions
• Ability to develop and execute market‑oriented strategies for product positioning and customer engagement within industrial B2B environments
• Ability to collaborate effectively across local and regional cross‑functional teams, including Sales, Engineering, and Marketing
• Excellent communication skills in English (verbal and written), able to engage technical and non‑technical audiences alike

Benefits: Health management (DE), Social Insurance coverage (APAC), Staff insurance coverage (APAC), Flexibility (EMEA), Fruits at work (EMEA), Staff insurance coverage (EMEA)