Tech & Wireless Sales Associate | Customer Experience Pro

ERA INTERNATIONAL NETWORK PTE. LTD.; Singapore; On-site; SGD 23,000 - 33,000; Full time

Job summary

ERA INTERNATIONAL NETWORK PTE. LTD. in Singapore is seeking a customer-focused Retail Sales Associate to promote Xiaomi and partners' products in-store, respond to customer inquiries, and process sales transactions.

The role requires actively engaging customers, maintaining stock and a clean counter, and upselling products. You will work to meet monthly, quarterly and annual sales targets, build relationships with customers, and collaborate with team members to deliver excellent service at the

Qualifications

• Experience or knowledge of wireless and internet solutions is an advantage.
• Strong customer service orientation and positive attitude.
• Willingness to work retail hours, weekends and public holidays.
• Self-driven, proactive and able to work under pressure.

Responsibilities

• Promote Xiaomi and partner products in-store and handle customer inquiries.
• Serve customers and process POS purchases; manage returns.
• Achieve monthly, quarterly and yearly sales targets.
• Maintain stock availability and a presentable, clean counter and store area.
• Build trustful relationships with customers and assist with product features.

Skills

Wireless products

Customer service

Sales targets

Communication

Retail sales

Job description

ERA INTERNATIONAL NETWORK PTE. LTD. in Singapore is seeking a customer-focused Retail Sales Associate to promote Xiaomi and partners' products in-store, respond to customer inquiries, and process sales transactions.

The role requires actively engaging customers, maintaining stock and a clean counter, and upselling products. You will work to meet monthly, quarterly and annual sales targets, build relationships with customers, and collaborate with team members to deliver excellent service at the