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Grand Hyatt Singapore is seeking a Team Leader - Outlet to support the Outlet Manager in delivering courteous, professional and flexible service in line with Hyatt brand standards.
This role focuses on efficient outlet operations, guest satisfaction and teamwork, ensuring the established concept statement is followed and hospitality excellence is maintained. The candidate will foster a positive guest experience and uphold the hotel's service culture across shift operations.
Job Description
You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Outlet is responsible to assist the Outlet Manager in ensuring that the outlet is managed efficiently according to the established concept statement, providing courteous, professional, efficient and flexible service at all times.