Team Lead & Performance Coach

POPSTAR HAIRDRESSING PTE. LTD.; Singapore; On-site; SGD 42,000 - 69,000; Full time

Job summary

POPSTAR HAIRDRESSING PTE. LTD. is seeking a capable supervisor to lead the team, set performance goals, and manage daily operations in a fast-paced Singapore salon environment.

The role emphasizes organizing workflow, coaching staff, resolving complaints, and ensuring compliance with policies and laws. Strong communication and leadership are essential. Responsibilities include reporting performance, hiring and training new staff, and maintaining records while upholding the company’s standards

Qualifications

• Proven experience as supervisor or relevant role.
• Familiarity with company policies and legal guidelines of the field.
• Ability to learn a variety of job descriptions.
• Excellent communication and interpersonal skills.
• Outstanding organizational and leadership skills.
• Good knowledge of MS Office.

Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates.
• Organize workflow and ensure that employees understand their duties or delegated tasks.
• Monitor employee productivity and provide constructive feedback and coaching.
• Receive complaints and resolve problems.
• Maintain timekeeping and personnel records.
• Pass on information from upper management to employees and vice versa.
• Prepare and submit performance reports.
• Decide on reward and promotion based on performance.
• Hire and train new employees.
• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises.

Skills

Leadership

Communication

Interpersonal skills

Organizational skills

Tools

MS Office

Job description

POPSTAR HAIRDRESSING PTE. LTD. is seeking a capable supervisor to lead the team, set performance goals, and manage daily operations in a fast-paced Singapore salon environment.

The role emphasizes organizing workflow, coaching staff, resolving complaints, and ensuring compliance with policies and laws. Strong communication and leadership are essential. Responsibilities include reporting performance, hiring and training new staff, and maintaining records while upholding the company’s standards