Team Lead – Operations & Customer Service

ZAMAS EATERY PTE. LTD.; Singapore; On-site; SGD 27,000 - 45,000; Full time

Job summary

ZAMAS EATERY PTE. LTD. is seeking a Supervisor to oversee frontline staff in a dynamic environment in Singapore. You will ensure performance standards, supervise daily tasks, and uphold safety and service quality across all shifts.

The role requires strong leadership, excellent communication, and a vigilant eye for detail in a fast-paced hospitality setting. Compliance with company policies and promoting a positive work culture are essential.

Qualifications

• Leadership experience in a supervisory role.
• Strong communication and teamwork abilities.
• Detail-oriented, reliable, with integrity and strong work ethic.
• Proactive and organized in a fast-paced environment.
• Proficient with computers.

Responsibilities

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Skills

Leadership experience

Communication skills

Attention to detail

Integrity

Team player

Professional appearance

Computer literacy

Organizational skills

Positive attitude

Education

High school diploma

Job description

ZAMAS EATERY PTE. LTD. is seeking a Supervisor to oversee frontline staff in a dynamic environment in Singapore. You will ensure performance standards, supervise daily tasks, and uphold safety and service quality across all shifts.

The role requires strong leadership, excellent communication, and a vigilant eye for detail in a fast-paced hospitality setting. Compliance with company policies and promoting a positive work culture are essential.