Team Lead, Operations & Customer Service

UNITED WINGS PTE. LTD.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

UNITED WINGS PTE. LTD. is seeking a Supervisor to lead and motivate a team, ensure performance targets are met, and uphold a safe and healthy work environment. The role requires strong communication, reliability, and a professional demeanor in a fast-paced setting.

The supervisor will give clear instructions, monitor deadlines, approve work hours, and maintain high standards of customer service across all levels of the organization.

Qualifications

• Must have previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

Responsibilities

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Education

High school diploma

Leadership experience

Communication

Attention to detail

Integrity

Teamwork

Professional appearance

Computer literacy

Organizational skills

Positive attitude

Tools

N/A

Job description

UNITED WINGS PTE. LTD. is seeking a Supervisor to lead and motivate a team, ensure performance targets are met, and uphold a safe and healthy work environment. The role requires strong communication, reliability, and a professional demeanor in a fast-paced setting.

The supervisor will give clear instructions, monitor deadlines, approve work hours, and maintain high standards of customer service across all levels of the organization.