Taski technical specialist

Solenis LLC; Singapore; On-site; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental and vision insurance

401(k) plan

Professional growth opportunities

Job summary

Solenis LLC in Singapore seeks a Technical Specialist – TASKI to provide pre-sales technical expertise to our sales teams and customers, supporting bids, proposals and projects.

The role installs and demonstrates products at customer sites, collaborates with Sales to tailor solutions, identifies additional sales opportunities, and maintains in-depth knowledge of TASKI and competitor products.

Qualifications

• Mechanical and electrical skills, with experience troubleshooting increasingly electronic machinery.
• Relevant industry experience with the ability to provide technical advice and support to customers.
• Minimum O-Level/Secondary School, Nitec, or Diploma, preferably in Mechanical or Electrical Engineering.
• 2-3 years of relevant experience in a similar technical/service role is preferred.
• Basic computer skills for service reporting and system updates.
• Valid Class 3 driving licence.
• Good basic spoken and written English; additional languages are an advantage.

Responsibilities

• Perform preventive, corrective maintenance, repairs, and troubleshooting on floor care machines (FCM).
• Diagnose machine issues and provide effective technical solutions.
• Respond to customer enquiries on service agreements and equipment performance.
• Maintain accurate service records and monitor equipment reliability.
• Identify opportunities to sell spare parts, consumables, and service contracts.
• Deliver an excellent customer experience before, during, and after each service visit.
• Plan and schedule customer visits accurately and efficiently, with weekly activity reporting.
• Train customers on the features, operation, and proper use of purchased products.

Skills

Mechanical skills

Electrical skills

Troubleshooting

Customer support

Basic IT skills

English proficiency

Education

O-Level/Secondary

Nitec

Diploma in Mechanical or Electrical Eng.

Tools

Service reporting software

Diagnostics equipment

Job description

In July 2023, Diversey was bought by Solenis.

The agreement unites two of the industry's heavyweights with activities in related and highly complementary markets.

Solenis produces sustainable specialty chemicals for water-intensive industries, while Diversey specializes in providing solutions and technologies within cleaning, hygiene and infection prevention.

With the acquisition, Solenis has activities in over 130 countries, with 71 production facilities and over 15,000 employees.

In 2024, Solenis is Recognized as a US Best Managed Company for the third consecutive year.

For over 100 years, we at Diversey have worked to further develop and adapt our wide range of cleaning and hygiene solutions.

Our solutions include everything from patented cleaning agents, dosing and dispensing equipment, floor machines, digital monitoring systems, services and advice.

Business we serve: Facility Management, Building Service Contractors, Foodservice, Hospitality, Public Sector, Healthcare, Channel Partners etc.

We are green at heart and working with sustainable development as a very comprehensive concept that deals with both environmental, economic and social aspects.

Thanks to our long history as a market leader in hygiene, infection prevention and cleaning solutions, the name Diversey has today become synonymous with quality and credibility.

About the role

The Technical Specialist – TASKI provides pre-sales technical expertise to sales teams and customers, supporting bids, proposals, and projects.

The role installs and demonstrates products at customer sites, collaborates with Sales to recommend tailored solutions, identifies additional sales opportunities, and maintains strong knowledge of TASKI and competitor products.

Responsibilities

• Perform preventive, corrective maintenance, repairs, and troubleshooting on floor care machines (FCM).
• Diagnose machine issues and provide effective technical solutions.
• Respond to customer enquiries on service agreements and equipment performance.
• Maintain accurate service records and monitor equipment reliability.
• Identify opportunities to sell spare parts, consumables, and service contracts.
• Deliver an excellent customer experience before, during, and after each service visit.
• Plan and schedule customer visits accurately and efficiently, with weekly activity reporting.
• Train customers on the features, operation, and proper use of purchased products.

Requirements

• Mechanical and electrical skills, with experience troubleshooting increasingly electronic machinery.
• Relevant industry experience with the ability to provide technical advice and support to customers.
• Minimum O-Level/Secondary School, Nitec, or Diploma, preferably in Mechanical or Electrical Engineering.
• 2-3 years of relevant experience in a similar technical/service role is preferred.
• Basic computer skills for service reporting and system updates.
• Valid Class 3 driving licence.
• Good basic spoken and written English; additional languages are an advantage.

At Solenis, we understand that our greatest asset is our people.

That is why we offer competitive compensation; comprehensive benefits, including medical, dental and vision insurance and a 401(k) plan; and numerous opportunities for professional growth and development.

• competitive compensation
• medical, dental and vision insurance
• 401(k) plan
• numerous opportunities for professional growth

Solenis is proud to be an equal opportunity and affirmative action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or protected veteran status and will not be discriminated against on the basis of disability.

Solenis is a leading global provider of water and hygiene solutions.

The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems.

These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.

Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents.

Solenis is a 2025 Best Managed Company Gold Standard honoree.

For additional information about Solenis, please visit www.solenis.com or follow us on social media.