T&T Consultant - S&S - Salesforce

DELOITTE SINGAPORE T&T PTE. LTD.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

DELOITTE SINGAPORE T&T PTE. LTD. seeks a seasoned Salesforce consultant to drive CRM implementations for enterprise clients in Singapore.

You will own requirements, design, prototyping, configuration, and testing while guiding client stakeholders and cross-functional teams. The role requires strong knowledge of Sales Cloud/Service Cloud/Marketing Cloud, Apex/VisualForce/Force.com development, Salesforce certifications, and willingness to travel for projects across local and international

Qualifications

• Bachelor Degree in a relevant technology, business, or marketing discipline.
• More than 3 years' experience in consulting and/or CRM implementation in an enterprise environment.
• Functional or techno-functional expertise in Sales Cloud, Service Cloud, Marketing Cloud; development experience in Apex, VisualForce, Force.com or Java/J2EE and Salesforce certifications are a plus.
• Experience contributing to RFP responses and other sales activities; strong understanding of Agile delivery.

Responsibilities

• Be an expert in the Sales and Service domain to provide a deep understanding of the Salesforce solution(s).
• Responsible for business requirements, functional design, process design (scenario design, flow mapping, customer journeys), prototyping, configuration, testing, training, defining support procedures.
• Lead on the design and implementation of technology and creative business solutions for iconic brands.
• Take the lead on projects, solving challenging problems for our clients.
• Build lasting relationships with key client stakeholders and sponsors.
• Collaborate with digital experts across disciplines to innovate and create great solutions; support the team in RFP and proposal responses.

Skills

Sales Cloud

CRM implementation

Apex/VisualForce

Salesforce certification

RFP experience

Agile

Travel

Education

Bachelor degree in a relevant field

Job description

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society's biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us?

Work you'll do

• Be an expert in the Sales and Service domain to provide a deep understanding of the relevant Salesforce solution(s)
• Responsible for business requirements, functional design, process design (including scenario design, flow mapping, customer journeys), prototyping, configuration, testing, training, defining support procedures
• Lead on the design, implementation of technology and creative business solutions for iconic brands
• Take the lead on projects, solving some of the most exciting problems for our clients
• Build lasting relationships with key client stakeholders and sponsors
• Collaborate with amazing digital experts across disciplines to innovate and create great solutions. Supporting the team in RFP and proposal responses

Requirements:

• Bachelor Degree in a relevant technology, business, or marketing discipline
• More than 3 years' experience in consulting and/or CRM implementation in an enterprise environment
• Functional or techno-functional expertise one or more of the following: Sales Cloud, Service Cloud, Marketing Cloud. Development experience in Apex, VisualForce, Force.com or Java/J2EE and relevant Salesforce certification(s) in Sales, Service and Marketing will be a plus
• Experience contributing to RFP responses and other sales activities. Strong understanding of Agile / Iterative delivery methodology
• Configure and implement integration with Salesforce Core Platform
• Drive and determination to continually learn new things and develop yourself
• A natural team player who enjoys working with others to solve problems and sharing knowledge. Willing to push the technical limits and find the best solution for the business and our customers
• Drive, tenacity, client-focused and results-oriented
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment

Due to volume of applications, we regret that only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information.