Systems Programmer (Middleware CFT)

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

RECRUIT EXPRESS PTE LTD is seeking a skilled middleware operations professional to support global production services. You will ensure reliability and stability across technical scopes and collaborate with development and business teams on project deliverables.

The role involves automation of production processes, performance hygiene, and participation in DevOps disciplines such as CI/CD, monitoring, and compliance. Shift work and on-call support are required.

Qualifications

• Minimum 4 years of experience in the listed technical platforms.
• Proficient with Linux/Unix/Windows operating systems.
• Solid understanding of ITIL Service Management: Incident, Problem, Change.

Responsibilities

• Provide global production service operations support for middleware technologies and platforms.
• Ensure overall service reliability, availability and stability of technical scopes.
• Troubleshoot, analyze and resolve incidents, problems, service requests and changes.

Skills

ITIL knowledge

On-call support

Team collaboration

Education

Bachelor's Degree in CS/IT/CE

Tools

Axway CFT

Secure Transport

Sentinel

IBM MQ

Docker

Kubernetes

Ansible

Elastic Search

Rundeck

GIT

O​MI

ServiceNow

Geneos

Job description

Job Responsibilities:

• Global production service operations support in middleware technologies and platforms.
• Accountable for the overall service reliability, availability and stability of the technical scopes.
• Provide technical expertise for managed workloads, including troubleshooting, analyzing and resolving incidents, problem, service request and change management process.
• Partner with the development, project and business teams to understand requirements and technical specifications to participate in project deliverables activities.
• Drive through culture of continuous improvements for the production environment through automation or manual work and performance hygiene.
• Technical analysis of production platforms to identify and remediate performance issues.
• Work collaboratively in teams and develop meaningful relationships to achieve common goals.
• Engage in several DevOps disciplines, namely CI/CD, Continuous Test, Continuous Monitoring, and Continuous Compliance.
• Operation and further development of middleware platforms and the associated interfaces
• Development of self-service interfaces and their workflows.
• Exercise specialist responsibility in strategic projects and initiatives.

Education:

Minimum Bachelors Degree in Computer Science / Information Technology / Computer Engineering or equivalent

Requirements:

• Minimum 4 years of experience in the following technical platforms:
• Operating Systems : Linux, Unix and/or Windows
• Middleware Technologies: Axway CFT, Secure Transport, Sentinel & IBM MQ
• Monitoring and Data analytics tools: OMI, ServiceNow, Geneos
• Scripting tools: Java, Unix Shell, Python, PowerShell, perl
• Good understanding of ITIL Service Management framework such as Incident, Problem, and Change processes
• Experience in one or more of the following technical platforms: Dockers, Kubernetes, Ansible, Elastic Search, Rundeck, GIT
• Ability to work in shifts and support On-call in rotations.

Nice to Have:

• DevOps tools & framework experience
• BMC Certified Service Professional in Control-M Version 9.
• IBM MQ experience
• Experience working in the banking / financial institution