Systems Engineer (ELK Observability) - Infra Operations

SYNAPXE PTE. LTD.; Singapore; Presencial; SGD 120.000 - 180.000; Jornada completa

Descripción de la vacante

SYNAPXE PTE. LTD. seeks an experienced Observability Platform Engineer to manage and scale its Elastic SaaS-based observability stack in a Singapore office.

You will design telemetry pipelines, deploy monitoring, logs and traces, and optimize performance with 99.99% SLO adherence. The role emphasizes automation, self-healing, and security, with a forward‑looking approach to AI/ML-enabled capabilities. The candidate should bring 5–7 years in enterprise infrastructure, strong scripting skills, and

Formación

• Degree in computer science, information technology, or related field.
• 5–7 years in enterprise infrastructure, with 3+ years in monitoring/logging.
• Experience with modern observability tools and automation.
• Strong troubleshooting and problem-solving capabilities.
• Familiarity with scripting and infrastructure automation.

Responsabilidades

• Maintain SYNAPXE observability platform with monitoring, logging and visualization.
• Collaborate with vendors to design and develop monitoring and AI/ML features.
• Onboard existing infrastructure to the observability platform.
• Implement anomaly detection, self-healing, and outage prediction.
• Develop dashboards and provide end-user reporting support.

Conocimientos

Observability

Automation

Monitoring

Troubleshooting

Scripting

Linux/Unix

Communication

Educación

CS/IT degree

Herramientas

Elastic Stack

Logstash

Scripting (Ruby, Shell, Painless)

Linux/Unix

Descripción del empleo

Position Summary:

This role sits within the Observability Platform Engineering team, focusing on managing and scaling an Elastic SaaS-based observability platform to enhance infrastructure resiliency. The engineer designs, deploys, and optimizes telemetry pipelines for logs, metrics, and traces using tools like Elastic Stack, Logstash, and supporting infrastructure. Responsibilities emphasize platform availability (99.99% SLO), security, performance, and self-service capabilities for operations teams.

Candidates should have a strong interest in automation and a proactive attitude towards embracing new technologies and challenges.

This is a 2 year direct contract role.

Role & Responsbiities:

• Responsible for maintaining SYNAPXE observability platform, implementing effective monitoring, metrics, logging, and visualisation systems.
• Work with vendors to design and develop SYNAPXE observability platform comprising of monitoring, metrics, logging systems and AI/ML functionalities.
• Collaborate with internal teams to onboard existing infrastructure devices to observability platform.
• Conceptualize and implement early anomaly detection (reduction of mean-time issue identification), pattern analysis, self-healing, infrastructure resizing, noise reduction and outage prediction.
• Develop and maintain visualization in observability tools, providing single pane views for end user experience for infrastructure and security.
• Provide expertise support to the end users for report customisation and dashboarding.

Requirements/ Qualifications:

• Degree in Computer Science, Information Technology, or a related field
• Min 5-7 years of experience in Enterprise-level infrastructure environment with 3 year of experience in Enterprise-level monitoring and/or Logging Technologies.
• Hands-on experience with modern observability tools and frameworks is preferred but open to candidates with prior experience in monitoring solutions who are looking to transition into modern observability practices
• Candidate should have a strong foundation in monitoring and troubleshooting
• Have good knowledge in infrastructure monitoring and logging technologies.Have working knowledge in working with programming and scripting languages.Have working knowledge in infrastructure automation.
• Proficiency in PHEL/Linux/Unix, scripting (Ruby, Shell, Painless)
• Strong problem-solving skills and a proactive attitude towards learning new technologies
• Excellent communication, documentation and teamwork skills, with the ability to work effectively in a collaborative environment