Senior Systems Engineer - Observability & Infra Automation (Central Infra Services)

Synapxe; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Synapxe is seeking a skilled observability platform engineer to design, deploy, and optimize telemetry pipelines across logs, metrics, and traces. You will ensure high availability, security, and performance while enabling self-service capabilities for operations teams.

The role welcomes fresh graduates with enthusiasm and a proactive approach to learning new technologies, and is a 2 year direct contract.

Qualifications

• Degree in Computer Science, IT or related field.
• 3+ years in enterprise infrastructure environments.
• 1+ year in enterprise monitoring or logging technologies.
• Strong foundation in monitoring and troubleshooting.
• Experience with scripting and infrastructure automation.

Responsibilities

• Maintain and scale the observability platform with monitoring, logging, and visualization.
• Collaborate with vendors to design an observability platform with monitoring, logging, and AI/ML features.
• Onboard existing infrastructure devices to the observability platform.
• Conceptualize anomaly detection, self-healing, and outage prediction.
• Develop visualizations in observability tools for end users.
• Provide expert support for report customization and dashboards.

Skills

Observability concepts

Monitoring & troubleshooting

Automation

Linux/Unix scripting

Ruby, Shell, Painless

Education

Bachelor's degree in Computer Science or related field

Tools

Elastic Stack

Logstash

Observability tools

Job description

Position Overview

This role sits within the Observability Platform Engineering team, focusing on managing and scaling an Elastic SaaS-based observability platform to enhance infrastructure resiliency. The engineer designs, deploys, and optimizes telemetry pipelines for logs, metrics, and traces using tools like Elastic Stack, Logstash, and supporting infrastructure. Responsibilities emphasize platform availability (99.99% SLO), security, performance, and self-service capabilities for operations teams.

We are open to fresh graduates who are enthusiastic, creative, and willing to learn. Candidates should have a strong interest in automation and a proactive attitude towards embracing new technologies and challenges.

This is a 2 year direct contract role.

Role & Responsibilities

• Responsible for maintaining SYNAPXE observability platform, implementing effective monitoring, metrics, logging, and visualisation systems.
• Work with vendors to design and develop SYNAPXE observability platform comprising of monitoring, metrics, logging systems and AI/ML functionalities.
• Collaborate with internal teams to onboard existing infrastructure devices to observability platform.
• Conceptualize and implement early anomaly detection (reduction of mean-time issue identification), pattern analysis, self-healing, infrastructure resizing, noise reduction and outage prediction.
• Develop and maintain visualization in observability tools, providing single pane views for end user experience for infrastructure and security.
• Provide expertise support to the end users for report customisation and dashboarding.

Requirements

• Degree in Computer Science, Information Technology, or a related field
• Min 3 years of experience in Enterprise-level infrastructure environment and 1 year of experience in Enterprise-level monitoring and/or Logging Technologies.
• Hands-on experience with modern observability tools and frameworks is preferred but open to candidates with prior experience in monitoring solutions who are looking to transition into modern observability practices
• Candidate should have a strong foundation in monitoring and troubleshooting
• Have good knowledge in infrastructure monitoring and logging technologies.
• Have working knowledge in working with programming and scripting languages.
• Have working knowledge in infrastructure automation.
• Proficiency in PHEL/Linux/Unix, scripting (Ruby, Shell, Painless)
• Strong problem-solving skills and a proactive attitude towards learning new technologies
• Excellent communication, documentation and teamwork skills, with the ability to work effectively in a collaborative environment