Systems Engineer

Acclivis Technologies & Solutions Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Acclivis Technologies & Solutions Pte Ltd seeks a Systems Support Engineer to implement and deploy IT infrastructure, focusing on IBM i (AS400) environments. You will perform daily health checks, handle incidents, and ensure DR readiness across customer sites.

The role involves supporting server builds, migrations, and modernization projects, with close collaboration to senior engineers. Diploma or degree in IT/CS is required, with 2–3 years in IBM i administration.

Qualifications

• Diploma or Degree in Information Technology, Computer Science, Engineering or related discipline.
• Minimum 2-3 years of experience in IBM i (AS400) administration and support.
• Knowledge of IBM Power Systems, HMC, VIOS and LPAR administration.
• Experience with BRMS backup and disaster recovery operations.
• Familiarity with storage, virtualization and enterprise infrastructure environments.
• Basic knowledge of Windows, Linux and networking concepts.
• Strong troubleshooting, analytical and problem-solving skills.
• Good communication and documentation skills.

Responsibilities

• Support implementation and deployment of IT infrastructure solutions across internal and customer environments.
• Support operations, implementation and deployment of IBM Power Systems and IBM i (AS400) infrastructure solutions.
• Perform daily health checks, monitoring and operational support for IBM i (AS400) environments.
• Manage incident troubleshooting, escalation and problem resolution.
• Monitor BRMS backup operations, replication status and disaster recovery readiness.
• Support system maintenance, patching and infrastructure lifecycle activities.
• Participate in DR exercises, restoration activities and critical incident response.
• Maintain operational documentation, SOPs and knowledge base articles.
• Liaise with customers on operational matters, service requests and incident updates.
• Participate in standby support and after-hours maintenance activities as required.
• Assist in implementation and deployment of IBM Power Systems, virtualization, storage and infrastructure solutions.
• Support server builds, LPAR provisioning, system migrations and upgrade activities.
• Participate in project planning, implementation, testing and handover activities.
• Support disaster recovery implementations and infrastructure modernization projects
• Prepare technical documentation and transition completed projects into operations.
• Work closely with Senior Systems Engineers on complex infrastructure projects.

Skills

IBM i administration

System monitoring

Troubleshooting

Documentation

Communication skills

Windows/Linux basics

Education

Diploma or Degree in IT/CS/Engineering

Tools

BRMS

HMC

VIOS

LPAR

VMware

Job description

Job Description:

• Support implementation and deployment of IT infrastructure solutions across internal and customer environments.
• Support the operations, implementation and deployment of IBM Power Systems and IBM i (AS400) infrastructure solutions across internal and customer environments.

Main Duties and Responsibilities

Operations Support (70%)

• Perform daily health checks, monitoring and operational support for IBM i (AS400) environments.
• Manage incident troubleshooting, escalation and problem resolution.
• Monitor BRMS backup operations, replication status and disaster recovery readiness.
• Support system maintenance, patching and infrastructure lifecycle activities.
• Participate in DR exercises, restoration activities and critical incident response.
• Maintain operational documentation, SOPs and knowledge base articles.
• Liaise with customers on operational matters, service requests and incident updates.
• Participate in standby support and after-hours maintenance activities as required.

Project Delivery (30%)

• Assist in implementation and deployment of IBM Power Systems, virtualization, storage and infrastructure solutions.
• Support server builds, LPAR provisioning, system migrations and upgrade activities.
• Participate in project planning, implementation, testing and handover activities.
• Support disaster recovery implementations and infrastructure modernization projects
• Prepare technical documentation and transition completed projects into operations.
• Work closely with Senior Systems Engineers on complex infrastructure projects.

Job Requirements: (e.g., educational/ professional qualifications)

Job Requirements

• Diploma or Degree in Information Technology, Computer Science, Engineering or related discipline.
• Minimum 2-3 years of experience in IBM i (AS400) administration and support.
• Knowledge of IBM Power Systems, HMC, VIOS and LPAR administration.
• Experience with BRMS backup and disaster recovery operations.
• Familiarity with storage, virtualization and enterprise infrastructure environments.
• Basic knowledge of Windows, Linux and networking concepts.
• Strong troubleshooting, analytical and problem-solving skills.
• Good communication and documentation skills.

Preferred Skills

• Experience with IBM i High Availability (HA) solutions such as PowerHA or MIMIX.
• Exposure to VMware, Red Hat Enterprise Linux (RHEL), OpenShift or cloud technologies.
• Relevant IBM, Red Hat or infrastructure certifications.