System Team Lead – Infrastructure Operations

Lenovo; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Lenovo in Singapore is seeking an experienced Infrastructure Lead to provide technical coordination and oversight for critical services, ensuring continuity and resilience. You will engage with clients, stakeholders and cross-functional teams on infrastructure operations and changes.

The role covers audits, governance, PAM operations with CyberArk, migrations, patching, asset and lifecycle governance, and collaboration with network, security and application teams to deliver secure, scalable

Qualifications

• Diploma or bachelor’s degree in computer science, information technology or a related field, or equivalent experience.

Responsibilities

• Provide technical coordination and operational oversight for critical infrastructure services and activities, ensuring service continuity and resilience.
• Lead technical engagement with clients, stakeholders, vendors and cross-functional teams for infrastructure operations, projects and changes.
• Represent the infrastructure function in audits, compliance assessments and governance activities, ensuring required technical evidence and remediation are addressed.
• Provide technical support and coordination for CyberArk infrastructure, including Privileged Access Management (PAM) operations, troubleshooting, upgrades and migration activities.
• Support and coordinate CyberArk migration and infrastructure transformation initiatives, including technical planning, dependency assessment, implementation and validation.
• Coordinate patching, vulnerability remediation and infrastructure security compliance activities.
• Oversee asset, ITSM, lifecycle, inventory and warranty management to maintain infrastructure governance and operational accuracy.
• Ensure accurate and timely infrastructure, patch, asset, compliance and operational reporting.
• Collaborate with application, network, security and other technical teams to resolve complex incidents and deliver infrastructure initiatives.
• Provide technical oversight for assigned infrastructure platforms and services, ensuring operational stability, availability and continuous improvement.

Skills

Technical coordination

Incident resolution

CyberArk PAM

VMware

Nutanix

Active Directory

DNS

DHCP

Group Policy

AWS

Commvault

NAS/Storage

ITIL

Audit/Compliance

MIS/NOC

Education

Diploma or Bachelor’s in Computer Science/IT

Tools

VMware

Nutanix

AWS

CyberArk

NAS/Storage

Job description

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via our StoryHub .

Description and Requirements

Key Responsibilities

• Provide technical coordination and operational oversight for critical infrastructure services and activities, ensuring service continuity and resilience.
• Lead technical engagement with clients, stakeholders, vendors and cross-functional teams for infrastructure operations, projects and changes.
• Represent the infrastructure function in audits, compliance assessments and governance activities, ensuring required technical evidence and remediation are addressed.
• Provide technical support and coordination for CyberArk infrastructure, including Privileged Access Management (PAM) operations, troubleshooting, upgrades and migration activities.
• Support and coordinate CyberArk migration and infrastructure transformation initiatives, including technical planning, dependency assessment, implementation and validation.
• Coordinate patching, vulnerability remediation and infrastructure security compliance activities.
• Oversee asset, ITSM, lifecycle, inventory and warranty management to maintain infrastructure governance and operational accuracy.
• Ensure accurate and timely infrastructure, patch, asset, compliance and operational reporting.
• Collaborate with application, network, security and other technical teams to resolve complex incidents and deliver infrastructure initiatives.
• Provide technical oversight for assigned infrastructure platforms and services, ensuring operational stability, availability and continuous improvement.

Education

• Diploma or bachelor’s degree in computer science, Information Technology or a related field, or equivalent experience.

Experience

• Strong hands-on experience managing Windows Server 2016/2019/2022 environments.
• Strong L3-level experience in Active Directory, DNS, DHCP and Group Policy.
• Proven experience in VMware/Nutanix administration, technology refresh and infrastructure migration.
• Experience supporting AWS, Commvault and enterprise NAS/storage environments.
• Experience with CyberArk Privileged Access Management (PAM) and supporting CyberArk operations, upgrades or migration activities.
• Experience in Data Centre operations, migration, consolidation or infrastructure transformation.
• Experience working in a regulated enterprise environment with audit and compliance requirements.
• Experience coordinating technical activities, supporting team members and handling client/stakeholder engagements.
• Previous experience in MIS Support/NOC operations is an advantage.

Certifications

• VMware Certified Professional (VCP) / current VMware Cloud Foundation certification preferred
• Nutanix Certified Professional – Multicloud Infrastructure (NCP-MCI) preferred; NCM-MCI is an advantage
• ITIL Foundation preferred
• Strong technical ownership and independent decision-making.
• Strong L3 troubleshooting, analytical and problem-solving skills.
• Ability to plan and lead complex infrastructure activities and migrations.
• Strong technical leadership, coordination and mentoring skills.
• Excellent client, stakeholder and communication skills.

Ability to manage critical activities effectively under pressure while maintaining service availability, security and ope

Additional Locations: * Singapore - Central Singapore - Singapore * Singapore - Central Singapore - SINGAPORE

If you require an accommodation to complete this application, please contact [e-mail]