System Maintenance Engineer

APBA TG HUMAN RESOURCE PTE. LTD.; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

APBA TG HUMAN RESOURCE PTE. LTD. in Singapore is seeking an IT Operations Technician to patch endpoints, assist firmware updates on switches, firewalls, and GPS modules, and monitor system logs.

The role requires independent work across multiple sites in Singapore, willingness for 24/7 standby, ability to work at heights, basic network and Windows knowledge, and good communication with customers and OEMs.

Qualifications

• Windows OS fundamentals including patching and user/service management.
• Basic network infrastructure knowledge (switches, firewalls, IP networking).
• Familiarity with common network troubleshooting tools (ping, tracert, ipconfig/ifconfig).
• Basic Linux knowledge is an advantage.
• Ability to work independently across multiple sites in Singapore.
• Physically capable to work at heights up to 40 metres on staircase towers.
• Willingness to participate in a 24/7 rotational standby arrangement.
• Good communication and customer engagement skills.
• Willingness to learn new tools and processes.

Responsibilities

• Perform routine system patching for endpoints.
• Support firmware patching for network devices in coordination with OEMs.
• Review system logs to identify anomalies or potential issues.
• Assist the cybersecurity team as required.
• Attend to system faults and perform troubleshooting/restoration.
• Coordinate with customers and OEMs for system implementations.
• Maintain clear and professional communication with customers during engagements.

Skills

Windows OS basics

Network troubleshooting

Linux basics

Independent working across sites

Customer communication

Willingness to learn

Standby duty readiness

Physical fitness for heights

Tools

Ping

Tracert

IPConfig/Ifconfig

Job description

Responsibilities

• Perform routine system patching for endpoints.
• Support firmware patching for network devices, including switches, firewalls, and GPS modules, in coordination with the respective OEMs.
• Collect and conduct regular reviews of system logs to identify anomalies or potential issues, where required.
• Support the cybersecurity team on cybersecurity-related tasks as required.
• Attend to system faults and failures, performing troubleshooting and restoration activities.
• Liaise with customers and system OEMs to support system implementation activities when required.
• Maintain clear and professional communication with customers during operational and project engagements.

Requirements

• Foundational knowledge of Windows operating systems (installation, patching, user and service management).
• Basic understanding of network infrastructure (switches, firewalls, and IP networking concepts).
• Familiarity with common network troubleshooting tools (ping, tracert, ipconfig/ifconfig).
• Basic Linux knowledge is an advantage.
• Able to work independently and manage tasks across multiple sites within Singapore.
• Must be physically fit and comfortable working at heights (up to approximately 40 metres on staircase towers) to carry out maintenance and troubleshooting of antennas and related subsystems.
• Willing and able to participate in a 24/7 rotational standby arrangement.
• Good communication skills, with the ability to engage customers professionally.
• Willingness to learn new tools and processes on the job.

EA License no.14C7275/Registration no. R1434860