Responsibilities :
- Build and support application environments across Development, SIT, UAT, and Mock Run.
- Monitor system health, performance, capacity, interfaces, and batch processing to ensure high availability.
- Administer and support Linux/Unix environments.
- Develop automation solutions using Python, Java, Shell scripting, and APIs.
- Manage environments, configurations, upgrades, patching, and certificate changes.
- Drive operational excellence through automation, standardization, and process improvements.
- Troubleshoot application, middleware, database, network, and infrastructure issues.
- Support testing, releases, change implementations, and Production Assurance activities.
- Collaborate with cross-functional technology teams to resolve issues and deliver enhancements.
- Maintain technical documentation, runbooks, and support knowledge repositories.
Requirements:
TechnicalSkills & Experience
The ideal candidate is a hands-on technology professional with strong experience in application support, environment management, and production operations. The candidate should be able to work independently in a fast-paced environment, possess strong troubleshooting skills, and collaborate effectively with cross-functional teams.
Education& Experience
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
- Minimum 6 years of experience in application support, middleware support, system administration, or related technology roles.
- Experience in banking, cards, and payments systems is preferred.
- Experience with Cardlink, VisionPLUS, or similar card processing platforms is an advantage.
Essential Skills
- Strong knowledge of Linux/Unix systems, preferably RedHat Enterprise Linux.
- Experience supporting Open Systems, microservices, and event-driven architecture.
- Proficiency in Java and/or Python, Shell scripting, REST APIs, and Git.
- Experience working with containers, cloud technologies, microservices, CI/CD pipelines, and automation tools.
- Good understanding of web/application servers, APIs, middleware, and distributed applications.
- Working knowledge of Oracle, MySQL, and/or PostgreSQL databases, including SQL troubleshooting.
- Understanding of TCP/IP, DNS, HTTP/HTTPS, SSL/TLS certificates, and connectivity troubleshooting.
- Experience supporting SIT, UAT, Mock Run, release implementation, and deployment validation.
- Hands-on experience with monitoring and log analysis tools such as Geneos and Splunk.
- Experience in incident management, troubleshooting, root cause analysis, and production support.
Preferred Attributes
- Strong analytical and problem-solving skills.
- Ability to work independently with minimalsupervision.
- Good communication and stakeholder management skills.
- Strong ownership, accountability, and teamwork.
- Ability to manage multiple priorities in ahigh-pressure support environment.
Angeline Aw Kwee Choo (R24125869) A-IT Software Services Pte Ltd EA License No: 24C2345