Responsibilities
- Build and support application environments across Development, SIT, UAT, and Mock Run.
- Monitor system health, performance, capacity, interfaces, and batch processing to ensure high availability.
- Administer and support Linux/Unix environments.
- Develop automation solutions using Python, Java, Shell scripting, and APIs.
- Manage environments, configurations, upgrades, patching, and certificate changes.
- Drive operational excellence through automation, standardization, and process improvements.
- Troubleshoot application, middleware, database, network, and infrastructure issues.
- Support testing, releases, change implementations, and Production Assurance activities.
- Collaborate with cross-functional technology teams to resolve issues and deliver enhancements.
- Maintain technical documentation, runbooks, and support knowledge repositories.
Requirements
Education & Experience
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline.
- Minimum 6years of experience in application support, middleware support, system administration, or related technology roles.
- Experience in banking, cards, and payments systems is preferred.
- Experience with Cardlink, Vision PLUS, or similar card processing platforms is an advantage.
Essential Skills
- Strong knowledge of Linux/Unix systems, preferably Red Hat Enterprise Linux.
- Experience supporting Open Systems, microservices, and event-driven architecture.
- Proficiency in Java and/or Python, Shell scripting, REST APIs, and Git.
- Experience working with containers, cloud technologies, microservices, CI/CD pipelines, and automation tools.
- Good understanding of web/application servers, APIs, middleware, and distributed applications.
- Working knowledge of Oracle, MySQL, and/or PostgreSQL databases, including SQL troubleshooting.
- Understanding of TCP/IP, DNS, HTTP/HTTPS, SSL/TLS certificates, and connectivity troubleshooting.
- Experience supporting SIT, UAT, Mock Run, release implementation, and deployment validation.
- Hands-on experience with monitoring and log analysis tools such as Geneos and Splunk.
- Experience in incident management, troubleshooting, root cause analysis, and production support
Key Domain/ Technical Skills
Application & Middleware Support
- Experience in application support, middleware support, and production operations within Open Systems environments.
- Strong knowledge of Linux/Unix, JBoss, APIs, integration technologies, and messaging platforms (IBM MQ, RabbitMQ, Kafka, ActiveMQ).
2. Modern Application Technologies
- Understanding of microservices, event-driven architectures, REST/SOAP services, JSON/XML, cloud platforms, containers, and API Gateway solutions.
- Familiarity with DevOps practices, CI/CD pipelines, and automation tools.
3.Database, Monitoring & Payments Domain
- Working knowledge of Oracle, MS SQL Server, MariaDB, PostgreSQL, or NoSQL databases.
- Experience with monitoring tools such as Geneos and Splunk and troubleshooting production issues.
- Exposure to Cards and Payments systems is preferred.