Supply Chain Quality Intern - Location in Pioneer

LVMH; Singapore; Vor Ort; SGD 13.000 - 20.000; Vollzeit

Zusammenfassung

LVMH Singapore invites applications for a Supply Chain Quality Intern. Contribute to refining the quality process flow and developing analytical/tracking tools to drive improvements and customer satisfaction.

This role involves participating in tool UAT, rollout across APAC sites, and training teams to ensure consistent quality in logistics with Ceva. Strong analytical and communication skills, plus basic SAP or WMS knowledge, are welcomed.

Qualifikationen

• Able to commit 6 months of internship.
• Analytical skills and good MS Office technical skills (knowledge of SAP or any WMS software is a plus).
• Good interpersonal, communication and presentation skills.
• Strong Project Management and Change Management skills.
• Continuous improvement oriented, open minded & Team player.
• Customer and result oriented.

Aufgaben

• Drive process optimization in Claims Management.
• Perform UAT on evolution/ enhancement of newly developed online tool.
• Enhance communication & marketing of new tool.
• Support roll-out of tool to new sites within APAC.
• Provide training to internal & external team within APAC.
• Identify improvement areas and develop actions plan with project committee to reduce claims.
• Participate in evidence gathering and root cause determination to secure the quality process in our logistics partner (Ceva) to fulfil customer’s expectation.
• Perform thorough quality analysis to measure the effectiveness of various quality processes using data and internal auditing tools.
• Initiate corrective actions for procedural or process deficiencies.
• Develop common tools to facilitate weekly performance tracking/ reporting and follow up of KPI’s and actions plan.

Kenntnisse

Analytical skills

MS Office

Communication & presentation

Project management

Change management

Team player

Tools

SAP

WMS

Jobbeschreibung

Supply Chain Quality Intern - Location in Pioneer

The hub of LVMH Fragrances & Cosmetics in Singapore (100 persons - 7 brands: Dior, Guerlain, Make Up Forever, Benefit, Fresh, Givenchy & Kenzo) is supporting the fast moving and growing Cosmetics business of the whole APAC region.

To participate in the refinement of the quality process flow and the development of analytical/ tracking tools to drive quality improvements plan in contributing to customer satisfaction.

Job responsibilities

1. Drive process optimization in Claims Management

• Perform UAT (User Acceptance Test) on evolution/ enhancement of newly developed on-line tool
• Enhance communication & marketing of new tool
• Support roll-out of tool to new sites within APAC
• Provide training to internal & external team within APAC
• Identify improvement areas and develop actions plan with project committee to reduce claims
• Participate in evidence gathering and root cause determination to secure the quality process in our logistics partner (Ceva) to fulfil customer’s expectation
• Perform thorough quality analysis to measure the effectiveness of various quality processes using data and internal auditing tools
• Initiate corrective actions for procedural or process deficiencies
• Develop common tools to facilitate weekly performance tracking/ reporting and follow up of KPI’s and actions plan

Profile

Requirements

• Able to commit 6 months of internship
• Analytical skills and good Microsoft Office technical skills (knowledge of SAP or any WMS software is a plus)
• Good interpersonal, communication and presentation skills
• Strong Project Management and Change Management skills
• Continuous improvement oriented, open minded & Team player
• Customer and result oriented

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Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.